Ali Maklad

Friendly and reliable law student at Liverpool John Moores University with experience across luxury retail, retail and hospitality. Most recently a Sales Consultant at Molton Brown, where I delivered personalised service, advised customers on products and supported sales targets for a premium brand. Earlier roles strengthened my cash handling, multitasking and teamwork in busy environments.

Bilingual in English and Arabic, I connect easily with customers from diverse backgrounds and am a quick learner looking for a part-time, customer-facing role alongside my studies.

Sales Consultant at Molton Brown (2025-09 – 2026-07)

• Delivered a high standard of personalised customer service in a luxury retail environment.
• Advised customers on fragrance, bath, body and gifting options, matching products to their needs.
• Supported sales targets through confident recommendations, upselling and building rapport.
• Maintained visual merchandising and store presentation standards and kept products well stocked.
• Processed transactions accurately and contributed to a professional customer experience.

Cashier, Restocker & Barista at Manny's Market (2024-04 – 2024-09)

• Greeted and assisted customers, handling enquiries in a friendly and helpful manner.
• Prepared drinks as a barista and operated the till with accurate cash handling.
• Managed stock levels, keeping shelves full and organised for product visibility.
• Supported the team during busy periods, multitasking to keep the store running efficiently.

Server, Cashier & Food Packer at Bamboo Kitchen (2023-09 – 2024-04)

• Served customers and handled enquiries to ensure a positive experience.
• Operated the cash register, ensuring accurate transactions and end-of-day reconciliation.
• Packed food orders and helped maintain stock levels and a clean, organised workspace.

LLB (Hons) in Law with Foundation Year – Liverpool John Moores University (2025-09)

A-levels in Chemistry, Business, Economics – Birkenhead School Sixth Form (2023-09 – 2025-07)

GCSEs – Birkenhead School (2021-08 – 2023-07)