Ali Maqsood Hussain

I am an enthusiastic and self-motivated individual who thrives in busy environments and enjoys staying active. I am passionate about delivering excellent customer service, answering enquiries, and providing helpful solutions. I am quick to learn new skills, take pride in my work, and ensure tasks are completed to a high standard. I am confident in using my initiative to solve problems, and I build strong relationships with colleagues and customers to benefit the organisation.

Apprentice Pharmacy Technician - Nottingham University Hospitals NHS Trust, Pharmacy Department - Nottingham

(2023-12 - 2025-08)

• Dispensed prescriptions accurately and provided medication counselling to patients.
• Used computer systems to maintain accurate patient medical records.
• Worked across multiple rotations: dispensaries, pharmacy stores, non-sterile manufacturing, clinical trials, and counter service.
• Trained in Controlled Drug dispensing and CD register documentation.

Pharmacy Assistant - Canning Pharmacy, Ilkeston Road - Ilkeston Road

(2022-05 - 2023-12)

• Operated till systems, processed card payments, and managed OTC sales.
• Advised customers on suitable over-the-counter medicines and referred to pharmacists when required.
• Ordered and received stock from suppliers (AAH, LEXON, ETHIGEN, Alliance Healthcare).
• Completed NVQ Level 2 Counter Assistant & Dispensing qualification.
• Used Proscript software for dispensing labels and managed dosette box preparation.
• Maintained cleanliness and organisation of the shop and dispensary.

Pharmacy Assistant/Dispenser - Westdale Pharmacy

(2022-01 - 2022-04)

• Dispensed prescriptions, managed stock, and processed invoices.
• Provided customer service in a fast-paced environment.
• Contacted customers via phone and text for prescription collection.

Mechanic Assistant - Nottingham Auto Centre Ltd - Nottingham

(2021-06 - 2021-07)

• Assisted mechanics with tools and basic car repairs.
• Performed vehicle valeting and customer interaction.
• Organised car parts and workshop tools.

Cashier (Volunteer) - Just Mario's Ltd, Keyworth - Keyworth

(2019-12 - 2021)

• Handled cash and card transactions, including giving change and storing receipts.
• Took phone orders, assisted with serving food, and completed stock checks.
• Managed the shop independently during staff deliveries.

GCSE - English Language - Bluecoat Wollaton Academy

GCSE - English Literature - Bluecoat Wollaton Academy

GCSE - Maths - Bluecoat Wollaton Academy

GCSE - Design & Technology - Bluecoat Wollaton Academy

GCSE - Computer Science - Bluecoat Wollaton Academy

GCSE - Combined Science - Bluecoat Wollaton Academy

BTEC Creative Media Level 2 - Creative Media - Bluecoat Wollaton Academy

Primary Education - Meller's Primary and Nursery School

NVQ Level 2 Counter Assistant and Dispensing - Pharmacy - National Pharmacy Association