Ali Zafar

Highly dedicated and professional Pharmacy Dispenser with over three years' experience in fast-paced, high volume community pharmacy environments. Demonstrates a strong commitment to clinical accuracy, patient safety, and adherence to legal, ethical, and professional standards at all times. Experienced in the precise dispensing of NHS and private prescriptions, including controlled drugs, in line with strict SOPs and regulatory requirements.

Skilled in dosette preparation, patient record management, stock control, and efficient resolution of prescription queries, with a consistent focus on maintaining operational accuracy and service quality. Confident in communicating effectively with patients including translating into native language where possible, GP surgeries, pharmacists, and suppliers to ensure safe, timely, and effective medicines management. Dedicated to upholding the highest standards of professionalism, delivering excellent patient care, and contributing to the promotion of public health within a multidisciplinary healthcare environment.

Pharmacy Dispenser - Brook Pharmacy - Halifax

(2025-07)

• Dispensed NHS and private prescriptions accurately and safely in accordance with legal requirements, SOPs, and pharmacy procedures using ProScript Connect
• Assisted in the delivery of structured pharmacy services including needle exchange, minor ailments referrals, and emergency supply requests, under pharmacist supervision
• Monitored Pharmacy First / pharmacy outcome services, ensuring appropriate documentation and escalation of clinical queries where required
• Provided professional patient support, including counselling on medication use, adherence, and OTC treatments, ensuring safe and appropriate supply
• Resolved prescription queries in collaboration with pharmacists, GP surgeries, and suppliers, particularly relating to dosage issues, shortages, and clinical clarifications
• Maintained accurate and up-to-date patient medication records (PMR) in line with GDPR and confidentiality requirements
• Managed ordering and supply of specials and branded medicines, ensuring continuity of treatment and minimising delays in patient care
• Supported full stock management processes including ordering, stock rotation, expiry date checks, and inventory reconciliation
• Participated in the safe handling and governance of medicines, ensuring compliance with CD regulations and controlled drug procedures where applicable
• Contributed to pharmacy workflow efficiency by prioritising prescriptions, supporting dispensary organisation, and ensuring timely dispensing during peak workload periods
• Upheld high standards of professionalism, patient confidentiality, and safeguarding in all patient interactions
• Supported continuous service improvement by identifying and escalating dispensing risks, near misses, and operational inefficiencies

Pharmacy Dispenser - K Pharmacy - Stainland

(2022-10 - 2025-06)

• Accurately dispensed NHS and private prescriptions, including controlled drugs and antibiotic reconstitution, ensuring compliance with SOPs and legal requirements
• Produced and processed prescription labels using Cegedim and prepared medicines for patient collection under pharmacist supervision
• Managed dosette services, including prescription ordering, medication preparation, and stock coordination
• Communicated effectively with patients, GP surgeries, pharmacists, and suppliers to resolve prescription queries, medication shortages, dosage discrepancies, and allergy-related concerns
• Supplied over-the-counter medicines under pharmacist supervision, providing appropriate advice and support to patients
• Monitored NHS communications, drug alerts, and safety updates, taking appropriate action when required
• Managed stock ordering, stock rotation, date checking, specials procurement, and supplier returns
• Maintained accurate patient records and updated clinical information in line with confidentiality and data protection requirements

NVQ Pharmacy Level 2 Dispensing - Pharmacy Dispensing (2024-03)

A levels - Chemistry, Biology, Geography - Crossley Heath Grammar School (2018)

GCSEs - Mathematics, Chemistry, Biology, Physics, Art, Geography, English Language, English Literature - Halifax High School (2016)