Operations Manager
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I am a passionate, welcoming and professional individual with an extensive background in customer service delivery and operations management. I am a keen public speaker and thrive when developing others. Experienced line manager for up to 20 direct reports.
2022-Current - Careline Support Ltd (Churchill Retirement Living) - Operations Manager & Team Manager
2019-2022 - Appello Careline - Control Centre Trainer & Emergency Call Operator
The Open University - Law (LLB) 2021-2024
