Customer Trading Manager - Convenience stores / Night Shift Supermarket - Canterbury, Kent
(2023-04)
Job roles include
- Running the store without additional management support
- Safe handling and banking
- Recruiting new staff members
- Being responsible for colleague and manager schedules, a minimum of 3 weeks in advance
- Being responsible for a team of up to 10 people at a time
- Handling and participating in in-store colleague investigations and disciplinaries
- Participating in weekly regional management meetings
- Recording and investigating stock levels
- Working and tidying stock
- Date checking and quality checking
- Ticket and pricing compliance
- Serving on tills and assisting with Self-Checkouts (SCOs)
- Face-to-face Customer service
- General cleaning
- Training new and current staff members
- Understanding and helping to achieve KPIs
- Special offer/Seasonal set-ups
- Remerchandising stock/specific areas of the store
- Accepting and checking in-store deliveries
- Price markdowns
Shift Manager (previously duty manager) - Lidl
(2014-02 - 2023-04)
Job roles included
- Running the store without additional management support
- Safe handling and banking
- Being responsible for a team of up to 6 people at a time
- Ordering and recording stock levels
- Working and tidying stock
- Date checking and quality checking
- Ticket and pricing compliance
- Running instore bakery
- Serving on tills
- Face-to-face Customer service
- General cleaning
- Training new staff members
- Understanding KPIs
- Special offer set-ups
- Remerchandising stock/specific areas of the store
- Accepting and checking in-store deliveries
- Price markdowns
Store Assistant - Bon Marche
(2011-06 - 2014-02)
Job Roles included
- Serving on tills
- Working and tidying stock
- Face-to-face customer service
- Accepting and working deliveries
- General cleaning
- Meeting KPIs
- Price markdowns
