Alice Jones

Dedicated and reliable individual with a background in customer service and cleaning, and care work currently seeking a full time position, Strong communicator with an eye for detail and experience in maintaining a clean, safe, and welcoming environment.

Support Worker at Amethyst Healthcare (2025-04 – Present)

• Supporting service users with daily living
• Assisting with personal hygiene: Showering, toileting, grooming, and dressing
• Managing and administering medication, and finances
• Promoting independence and positive wellbeing, and promoting inclusion

Cleaner, pot wash, server at Marstons, Cherry Orchard (2023-07 – 2025-05)

• Maintaining a high standard of cleanliness in all public areas of the pub
• Maintained a welcoming environment for customers, following health and safety guidelines
• Serve customers in a timely, positive, and friendly manner
• Supported kitchen staff by cleaning, utensils and cookware
• Collaborated with other staff to complete tasks efficiently and on time

A2 in English literature/Sociology, Welsh Bacc advanced enterprise – Cardiff and Vale College (2022-09 – 2023-06)

AS in English literature/Sociology, Welsh Bacc global citizenship – Cardiff and Vale College (2021-09 – 2022-06)

Level 2 Diploma in Health and Social care (adults, and elderly) – Cardiff and Vale College (2020-09 – 2021-06)

Level 1 Diploma in Introduction to Health and Social care (early years and childcare) – Cardiff and Vale College (2019-09 – 2020-06)

Essential Employability skills – Cardiff and Vale College (2019-09 – 2020-06)

Essential Application of Number skills – Cardiff and Vale College (2019-09 – 2020-06)

Entry level 3 in Reading and Access – Cardiff and Vale College (2019-09 – 2020-06)

Level 2 Certificate in Digital Applications – Cardiff and Vale College (2019-09 – 2020-06)

GCSE – Bryn Hafren/Pencoedtre High School (2014-09 – 2019-06)