Alicja Piersa

Motivated and reliable candidate seeking a Trainee Pharmacy Assistant or Trainee Dispenser role. Recently completed Pharmacy Assistant, Pharmacy Technician and Pharmacology training and eager to gain practical experience in a professional pharmacy environment. Known for accuracy, strong attention to detail, excellent customer service and the ability to follow procedures carefully.

Experienced in handling confidential information, working with the public and maintaining organised stock systems in busy retail environments. Trusted with responsibility, including key holding and cash management.

Senior Sales Assistant (Acting Duty Manager) - Heron Foods - Darlaston

(2026-02)

• Delivering high-quality customer service in fast-paced retail environment
• Responsible for end-of-day procedures, including store closing and security
• Performing cash reconciliation, including tills and safe counts with high accuracy
• Trusted key holder with responsibility for store access and safety
• Acting as Duty Manager in absence of Store Manager
• Supporting stock control, deliveries, and product rotation
• Maintaining high store standards and ensuring compliance with company procedures

Store Team Leader - Heron Foods

(2021-10 - 2025-10)

Team Leader - Masovia Craft Bakery - Walsall

(2019-06 - 2021-10)

• Managed daily store operations, including opening and closing procedures
• Supervised, trained and supported team members to maintain high performance
• Prepared staff rotas and ensured effective team scheduling
• Responsible for cash handling, till reconciliation, and financial accuracy
• Delivered excellent face-to-face customer service and handled customer concerns
• Managed stock orders, deliveries, and inventory organisation
• Ensured smooth store operations and high standards at all times

Team Leader, Sales Operations - Shops and More Ltd - Smethwick

(2019-06 - 2021-10)

• Supervising daily shop operations in a fast-paced environment
• Ensuring health and safety procedures were followed
• Maintaining organised stock systems
• Working accurately to meet business targets

Retail Sales Associate - Leather World - Walsall

(2018-11 - 2019-05)

• Assisting customers with product selection and purchases
• Organising displays and replenishing stock
• Handling returns and service desk responsibilities

Sales & Stock Coordination - Polish Power Ltd - Smethwick

(2014-01 - 2018-10)

• Customer service and cashier duties
• Stock organisation and shop floor support
• Building positive long-term customer relationships

Diploma of Higher Education - Travel and Tourism - ZSZ College (2009-01 - 2013-01)