Head Waiter
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Energetic and enthusiastic personality. I love to work under any sort of challenging condition &
am able to handle tough situations with efficiency.Eager to demonstrate advanced skills in food safety and customer service to new,rewarding opportunity
04/2023 to Head Waiter
● Delivered warm, thoughtful, and member-focused service with consistency.
● Resolved guest concerns calmly, professionally, and with empathy.
● Demonstrated strong knowledge of menus, specials, and service standards.
● Created memorable dining experiences with passion and attention to detail.
● Maintained an organized, clean, and efficient service environment at all times.
● Communicated clearly with guests and colleagues to ensure smooth service flow.
● Worked closely with floor, bar, host, and kitchen teams for seamless operations.
● Supported team members during busy periods and assisted with training new staff.
● Managed table rotation, course timing, and overall dining room performance.
● Upheld Soho House values—kindness, passion, simplicity, and collaboration—through every shift.
11/2022 to 02/2023 Events Executive
Mint Catering-London Essex
● An Event Coordinator is responsible for overseeing particular tasks related to the event planning process● Their responsibilities include meeting with vendors at the venue to help with set-up, collecting
(pre-agreed upon) supplies and decorations, and working with staff to ensure the completion of a successful event.
● Acted as a food and drinks runner for kitchen and bar staff competing promptly as requested
● Organized and arranged buffet food on tables during events placing creatively and according to design specification
● Maintained excellent customer satisfaction by providing service with a smile and proactively going the extra mile to sort request
● An event manager is responsible for the planning, design, production, promotion, overall coordination and profitability of an event.
● Problem solving and hosting during an event.
● Recruiting and managing employees working on events.
11/2022 to 01/2023 Warehouse Operative
Amazon-London Essex
● Sorting and placing materials or items on to racks, and shelves
● Collecting items from throughout the warehouse, preparing and completing warehouse orders for delivery or pickup according to a schedule
● Performing warehouse inventory controls via scanner and or through a computer
03/2022 to 11/2023 Housekeeper
Hilton London Canary Wharf-London Essex
● Greetings guests and responding to queries.
● Changing bed linen and making beds.
● Replacing used towels and other bathroom amenities Such as shampoo and soap.
● Sweeping and mopping floors
● Vacuuming Carpets.
● Dusting and polishing furniture.
● Emptying trash containers and ashtrays.
● Restocking beverages and food items in the mini bar.
● Cleaning public areas just like public corridors.
● Reporting any technical issues and maintenance.
● Returning and restocking cleaning cart at the shift end.
01/2020 to 09/2022 Team Leader
Empire Lounge-London Essex
● Providing excellent customer service.
● Working with food drinks shisha flavor suppliers.
● Ensuring all food safety procedures are strictly followed according to regulations.
● Following all company policy and procedures regarding dealing with cash,equipment and property.● Cleaning the kitchen according to the guideline.
● Maintaining a safe working position.
● Ordering products as necessary.
● Recruiting and training staff.
06/2020 to 12/2022 Customer Relationship Manager
Cake Box-London Essex
● As a customer relationship manager is responsible for customer relationships after the sale or service process is complete
● Continue to work with customers to keep them up to date on products and services to maintain that relationship
● Ensuring customers are aware of new and existing company products
● As a Customer Relationship Manager the client relationship team and ensures they long-term relationship
02/2019 to 12/2019 Housekeeping Supervisor
Hotel Marriot Russia-Voronezh
● Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
● Scheduling staff shifts and organizing replacements as required.
● Investigating and addressing complaints regarding poor housekeeping service.
● Providing training to the housekeeping staff.
● Regularly taking inventory of cleaning supplies and ordering stock as needed.
● Issuing cleaning supplies and equipment to housekeeping staff as needed.
● Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
● Performing various cleaning duties in instances of staff shortages.
11/2017 to 01/2019 Housekeeper
Hotel Marriott Russia-Moscow
● Greetings guests and responding to queries.
● Changing bed linen and making beds.
● Replacing used towels and other bathroom amenities Such as shampoo and soap.
● Sweeping and mopping floors
● Vacuuming Carpets.
● Dusting and polishing furniture.
● Emptying trash containers and ashtrays
10/2015 to 08/2016 Jr Marketing Executive
PNS Group-DhakaJob Responsibilities
● Analyzing, Gathering, and maintaining customer, category, competition, and channel as part of a situation assessment.
● Advertise services through Social Media, Blog commenting, Email marketing, Article
Submission.
● Regular Submission of Blogs, Articles, and uploading our sample work Images to various sites.
● Day to day reporting
2027 Bachelor of Business Management
University of Creative Arts-London
2019 Diploma of Information Technology
2015 Higher Secondary Certificate (H.S.C)
2013 Secondary School Certificate (S.S.C)
Institution :Adamjee Cantonment Public School
2010 Junior School Certificate (J.S.C)
Institution : Adamjee Cantonment Public School
