Project Manager & Operations Specialist at MAVAN (2025-01 – Present)
- Run 11+ concurrent initiatives across operations, marketing, and project delivery in ClickUp, keeping cross-functional teams aligned to deadlines.
- Built 51+ executive dashboards that gave leadership real-time KPI visibility and sped up resource and planning decisions.
- Own the full project lifecycle across marketing, sales, and creative teams, from scoping through delivery.
- Cut manual work by embedding Claude, ChatGPT, Zapier, and ClickUp AI into recurring operational workflows.
- Serve as the primary point of contact for stakeholder communication, executive reporting, and follow-through via Google Workspace and Slack.
Project Manager & Operations Coordinator at MK Way (2023-09 – 2024-11)
- Managed 15+ concurrent client projects across branding, website development, and marketing operations using Monday.com and make.com
- Built 18+ dashboards giving executives a single view into resourcing, KPIs, and delivery risk.
- Reduced delivery risk by owning timeline management, risk mitigation, and coordination across the full project lifecycle.
- Kept designers, developers, copywriters, and leadership aligned across international projects without missing delivery windows.
- Standardized SOPs and documentation in Notion and Google Workspace, improving consistency across the team.
Marketing & Project Coordinator at KSI (2022-04 – 2023-08)
- Ran marketing operations for 25+ client campaigns across LinkedIn, TikTok, Instagram, and YouTube.
- Coordinated 300+ content deliverables using Asana, keeping campaign schedules on track.
- Streamlined communication between creative teams, leadership, and clients, cutting turnaround time on approvals.
- Provided executive support and reporting across 20+ active marketing initiatives.
- Standardized content workflows and documentation, improving consistency across remote teams.
Marketing & Workflow Manager at Sirius Marketing Agency (2021-08 – 2022-10)
- Supported 15+ online course launches and digital marketing campaigns from a workflow and coordination standpoint.
- Managed 51+ email marketing campaigns and automated customer journeys in ActiveCampaign.
- Organized 21+ workflow systems and stakeholder communication through Google Workspace and Trello.
- Standardized marketing processes and documentation, improving cross-functional collaboration.
Flight Attendant at Emirates Airline (2016-02 – 2020-08)
- Delivered premium service to 801,000+ international passengers while meeting strict operational and aviation safety standards.
- Operated international routes across 85+ countries with multicultural crews representing 100+ nationalities.
- Handled high-pressure, time-sensitive situations requiring rapid decision-making and conflict resolution — skills carried directly into later operations and PM work.
- Maintained premium service standards while ensuring compliance and passenger safety.
Founder at My Virtual Compass (2020-09 – Present)
Ongoing, alongside full-time roles
- Support 15+ entrepreneurs and remote businesses with project management, operations, and executive support.
- Designed 21+ operational systems, SOPs, dashboards, and workflow structures in ClickUp, Notion, and Google Workspace.
- Implemented 15+ AI-assisted automations using ChatGPT, Claude, Make, and n8n, reducing repetitive manual work for clients.
- Manage business operations, stakeholder communication, and delivery across multiple client engagements.
