Alisha Banga

I am a highly motivated and detail-oriented professional with a strong background in customer service and business administration. With experience in delivering exceptional service and managing administrative tasks, I am eager to leverage my skills and knowledge to take on a leadership role in the future and progress into management. Committed to continuous professional development, I aim to contribute to the success of an organisation by driving efficiency, improving customer satisfaction, and fostering team collaboration.

Recruitment & Admin Support @ Home Instead Rugby (April 2024 - December 2024)

Operations Customer Support Administrator @ DHL Envirosolutions (February 2023 - December 2023)

Operations Environmental Administrator @ DHL Envirosolutions (March 2022 - February 2023)

Customer Service Specialist Apprentice (Business and Communications Assistant) @ WQE College (August 2020 - March 2022)

Customer Service Representative - Chip Shop @ Johnny’s Fish Bar / C (January 2020 - June 2020)

Waitress & Cleaner @ Lutterworth Golf Club, Rebecca’s Catering (May 2019 - August 2019)

Beacon Education Partnership / Level 3 Diploma in Principles of Health and Social Care (July 2024 - April 2025) Pass

Leicester College / Level 3 Customer Service Specialist Apprenticeship (September 2020 - March 2022) Pass

Lutterworth College / Year 10 to 11 (December 2018 - May 2019) Options - Combined Science, Maths, English, IT, Media Studies, Geography, Business Studies.

Bexleyheath Academy / Year 7 to 10( Sep 2015 - Nov 2018) Options - Combined Science, Maths, English, German, Music, Geography, Business Studies