Alisha Thomas

Experienced and reliable Bar Manager with over 10 years in hospitality, including responsibility for opening and closing premises, cash handling, and leading shifts independently. Confident working in high-volume, fast-paced environments while maintaining excellent customer service standards. Approachable, organised, and trusted to support teams, resolve issues, and ensure smooth day-to-day operations.

Bar Manager - The Wheatsheaf - St Helens

(2019-07)

• Promoted internally from Kitchen Assistant to Bar Staff and then Bar Manager
• Lead bar shifts independently, ensuring smooth service and staff coordination
• Responsible for opening and closing the venue, including tills, floats, and safe access
• Maintain high standards of customer service in a busy pub environment
• Ensure hygiene, safety, and licensing standards are consistently met
• Support and guide team members during service and busy period

Waitress / Kitchen Assistant - Park Road Café - St Helens

(2019-04 - 2019-12)

• Delivered efficient front-of-house service while supporting kitchen operations
• Trained in food hygiene, allergy awareness, and safe equipment use
• Assisted with cash handling and customer queries
• Helped maintain a 5-star food hygiene rating

Waitress / Bar Staff / Kitchen Porter - The Windle Hotel - St Helens

(2017-10 - 2019-03)

• Progressed from Kitchen Porter to waitress and bar staff roles
• Trusted with kitchen and venue closing procedures
• Managed bar service including tabs, payments, and drink preparation
• Assisted with opening and closing duties and key holding
• Supported marketing by managing the pub’s Instagram account
• Built strong leadership and multitasking skills in a high-pressure environment

GCSEs - English Language (B) | English Literature (B) | Maths (C) - Haydock High School

St Helens College (2016 - 2017)