Alishba Sarfaraz

A friendly, enthusiastic, and customer-focused individual with excellent communication and interpersonal skills. Passionate about delivering outstanding customer service and creating positive experiences for customers. Experienced in supporting others, solving problems calmly, and building strong relationships through patience, empathy, and active listening.

Highly motivated, reliable, and eager to develop a long-term career in customer service, retail, hospitality, or administration. Able to work effectively both independently and as part of a team in fast-paced environments.

Family Support & Customer-Focused Responsibilities - Family - Bilborough, Nottingham

• Provided daily support and assistance to family members, demonstrating responsibility and reliability.
• Developed strong communication skills through regular interaction with people of different ages and needs.
• Assisted with planning activities, organising schedules, and resolving day-to-day issues.
• Demonstrated patience, empathy, and a positive attitude when supporting others.
• Built strong relationships through active listening and understanding individual needs.
• Managed multiple tasks effectively while maintaining a high standard of care and attention to detail.
• Developed problem-solving skills by handling challenges calmly and efficiently.

A-Levels - Mathematics, English, Science, Urdu, Information Technology - Degree College AJK (2023 - 2025)