Alison Pennell

A self-motivated individual with excellent communication skills, experienced in all aspects of Microsoft Word. Highly organised and able to work well on own initiative, keen to learn new skills and undertake any training required. Focused and driven, working well under pressure and able to work to tight deadlines

Bar/ Functions and Events person - Torquay United F.C. - Torquay

(2025-04)

Receptionist Bar and Restaurant Duties - Torbay Court Hotel - Paignton

(2023-05 - 2025-04)

Waitressing - Burridges Tearooms - Torquay

(2022-02 - 2022-10)

This is a seasonal waitressing job from February to October

Receptionist / Reservations - Cavendish Hotel - Torquay

(2014-01 - 2019-12)

• Checking in and Booking in guests using the Ezee Reservation system
• Knowledge of Windows and Excel programme
• Liaising with Companies- Booking in coaches and private guests
• Telephone Communication skills

Restaurant/Hospitality Manager - Torquay United AFC - Torquay

(2013-01 - 2014-12)

• Meet and Greet
• Seating Diners/Bar work
• Managing a small team
• Dealing with any customer problems/Customer Focused

Bar Person - DTS Public House - Torquay

(2012-01 - 2013-12)

• Serving customer drinks
• Changing Barrels
• Customer Service

Reservation Manager - Riviera Hotels - Torquay

(2001-01 - 2012-12)

• Managing Reservation Team/taking booking via the telephone and front of house
• Working to budgets
• Sales Targets
• Answering Telephone
• Dealing with customer complaints

Holiday Representative - Olympic Holidays - London

(2000-01 - 2001-12)

• Meet and Greet
• Working to budgets/sales
• Public Speaking
• Airport duties

English O Level, CSE Mathematics, History, R.E. - Paignton Community College (1984-01 - 1987-12)