Customer Service Advisor
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2021 – 2022
Data skills such as office 365
Booking vehicles in for ongoing issues
2022 – Present
Booking clients in for ongoing skin treatments
2022 – Present
Customer service – Phone calls /emails
Booking customers for end of lease car collection
Computer literacy including Word and Excel
Able to work under pressure
I have experience in customer service ranging from Bar Staff experience to customer service over the phone and face-to-face skills.
I am used to working in fast-paced environments and thrive when it is the busiest the most.
I am very organised when I have a daily task and thrive when this has been completed.
I also handle work computers such as Word, Excel etc very well as once I have been trained on a new data base I can complete daily work tasks.
2011 - 2012 Solihull College, Blossomfield Road, Solihull
Access to FE - Completed
Level 1 entry 3 Literacy and Numeracy
Level 1 entry 3 Travel and Tourism, Business
2012 - 2015 Solihull College, Blossomfield Road, Solihull
NVQ Level 1 Hairdressing - Pass
NVQ Level 2 Hairdressing - Pass
NVQ Level 3 Hairdressing - Pass
2018 - 2020
BA (Hons) Business management and Human Resources - Pass