General Support & Care Assistant - THE ROCK LONDON (UK) LTD - 217 BARKING ENTERPRISE CENTRE, 50 CAMBRIDGE ROAD, BARKING, IG11 8FG
(2016-02)
- Moving and Handling
- Safeguarding Vulnerable adults
- Prompt, assist and administer medication
- Working within required Health and Safety guideline
- Health care assistant/Support worker duties
- Develop warm, trusting relationships with service users to encourage them to express their needs, views and concerns
- Respect service user rights to privacy and ensure that their dignity is maintained at all times
- Flexible and responsive to service user needs following their Support Plans
- Support service users to retain practical and social skills and their independence
- Provide sensitive and dignified personal care in line with service user preferences
- Advise and support service users in managing their tenancy and maintaining the safety, hygiene and comfort of their home
- Work to empower service users to express needs and preferences and to make choices and decisions
- Work to enhance the confidence of service users through encouragement and positive feedback
- Assist service users with activities of daily living including shopping, meal preparation, domestic tasks, laundry and ironing, managing day to day finances, participation in community activities
- Provide direct respectful and dignified personal care, including helping service users with washing, dressing, assisting with toileting
- Advise, encourage, and support service users to maximise their self care and independent living skills
- Collaborate with service users, families, carers, and the in-house housing team to make the most out of the service and to maintain the security of the service
- Support service users with budgeting and managing finances and ensure that they are able to maximise their income by liaising with Welfare Rights agencies
- Support service users in meeting cultural and spiritual needs and in expressing their identity
- Encourage service users to identify their strengths and interests and support service users in accessing social and leisure activities
- Enable service users to participate in their communities and to enjoy the rights and responsibilities of citizenship
- Promote a healthy lifestyle and give advice and support in respect of diet, exercise, stress reduction, smoking cessation and weight management
- Support the service user to manage long-term health conditions, including diabetes, mobility issues, dementia, and degenerative illnesses associated with aging
- Liaise with GPs, paramedics, occupational therapists, and other key health professionals to support service users to maintain their physical and mental wellbeing
- Inform the line manager and involved professionals of concerns or changes in needs and circumstances
- Report any concerns regarding children or vulnerable adults with immediate effect to the line manager and Duty/On Call Manager
- Support service users in complying with administering prescribed medication in line with Creative Support policies and procedures
- Liaise with pharmacies, GPs and other health professionals regarding service user medication and health
- Work to enable service users to maintain their independence and to promote rehabilitation with assistive technology in line with service user Support Plans and manufacturer recommendations, including the use of telecare systems
- Work within risk management guidelines and assist service users in reducing risks to themselves and others
- Report concerns regarding risks to senior staff, the Duty Manager/On Call Manager and involved professionals
- Maintain a high standard of customer care and encourage feedback from service users and other agencies
- Promptly report and document all complaints, suggestions and feedback
Health care assistant/Support worker - CARE &KARE WORKS MANAGEMENT LTD - 93 FARMWAY, DAGENHAM, ESSEX, RM 8 2SP
(2013-08 - 2016-01)
