Althea Garin

Tourism professional with hands-on experience in hotel operations, guest service, reservations coordination, restaurant service, and administrative support through internships at Marco Polo Ortigas Manila and LeBlanc Hotel & Resort. Certified in TESDA National Certificate II (NC II) in Front Office Services, with strong communication, customer service, and problem-solving skills. Adaptable, detail-oriented, and committed to delivering excellent guest experiences in fast-paced hospitality and aviation environments.

Restaurant Service Intern at LeBlanc Hotel and Restaurant (The Bistro by LeBlanc) (2026-03 – 2026-04)

• Welcomed and assisted guests as the Maître d', managed seating arrangements, and ensured a positive first impression through professional customer service.
• Processed customer orders accurately using the StoreHub POS system while ensuring efficiency and attention to detail.
• Responded promptly to guest requests and concerns, delivering excellent customer service and maintaining guest satisfaction.

Sales and Marketing Intern at Marco Polo Ortigas Manila (2024-06 – 2024-08)

• Assisted in coordinating reservations, travel agency bookings, and administrative tasks to support daily hotel operations.
• Supported event coordination by participating in catering function oculars, documentation and cross-department collaboration.
• Created marketing presentations and promotional materials, earning 3rd place in the hotel's anniversary design competition.

Bachelor of Science in International Tourism Management-Travel and Tours Operation – Our Lady of Fatima University-Antipolo (2022-08 – 2026-07)