Alvaro Angulo

Security leader with 8+ years of progressive experience protecting people, facilities, critical infrastructure, and core business operations. Brings a foundation in core security principles — access control, threat management, incident response, and compliance — paired with deep awareness of data center systems and physical infrastructure. Adept at contract management and vendor oversight, with a track record of driving accountability and performance across contracted security forces.

Thrives in ambiguity and rapidly changing environments, operating autonomously to make sound, timely decisions while simultaneously navigating complex cross-functional landscapes. Known as a people-first operator who proudly represents the organization, builds trust with stakeholders at all levels, and brings an energetic commitment to leadership, culture, and the protection of business-critical assets.

Security Supervisor at ATCC (2025-01 – Present)

Manage contract security officer performance, training, and daily operations — enforcing SLAs, SOP adherence, and service delivery standards while maintaining a high-trust, people-first culture.

• Champion core security principles across the organization: access control governance, intrusion detection, incident response protocols, and continuous compliance with regulatory requirements.
• Maintain awareness of data center systems and physical infrastructure, overseeing access control uptime, video management systems, and integrated security platform health.
• Navigate ambiguous, rapidly changing environments autonomously — assessing threats, leading incident response, and making sound decisions with limited oversight in high-stakes situations.
• Represent the security organization as the primary liaison to cross-functional leadership, partnering on budget planning, construction project compliance, and five-year strategic road maps.
• Analyze vulnerabilities and threat data to recommend corrective actions; collaborate with management to align security policies with organizational objectives.
• Lead training initiatives to sharpen officer readiness, situational awareness, and protocol adherence — instilling a culture of vigilance and continuous improvement.

Security Specialist at ATCC (2024-01 – 2025-01)

Supported the ground-up launch of a new Security Department, contributing to physical security design, risk framework development, and policy/procedure creation in a high-ambiguity environment.

• Led the migration to C-Cure 9000 access control and new video management platforms; trained contract personnel and served as the single point of contact for all system issues and troubleshooting.
• Designed and implemented a tracking system for contract security OTJ training, increasing accountability and program visibility.
• Assisted on construction projects across all three offices, ensuring new builds aligned with security compliance standards.

Physical Risk Associate II at Flagstar Bank (formerly Signature Bank) (2022-01 – 2024-01)

Managed day-to-day security operations for corporate offices and financial centers, overseeing access control, video surveillance, and incident review processes.

• Served as primary point of contact for all systems troubleshooting — access control, IP cameras, and connectivity issues — ensuring minimal downtime and rapid resolution.
• Led annual Robbery Prevention and Active Shooter training programs, reinforcing a culture of safety and preparedness.
• Contributed to an infrastructure upgrade initiative, migrating security cameras from analog to IP — improving situational awareness and system resilience.

Physical Security Specialist at E*TRADE / Morgan Stanley (2019-01 – 2021-01)

Managed 15+ contracted security officers across multiple sites, overseeing scheduling, cross-training, and performance — eliminating complacency and elevating standards of service.

• Promoted to Security Systems Team: independently resolved integrated systems issues including access control, IP cameras, video management, and firmware updates — demonstrating technical aptitude and autonomous problem-solving.
• Promoted to Security Intelligence Team: monitored and tracked emerging issues with potential business impact, surfacing risk intelligence to leadership.
• Headed the Emergency Response Team (ETEAM), coordinating preparedness and response protocols across corporate sites.
• Led quarterly Restricted Area Audits; prepared monthly metrics reports to support executive decision-making.
• Introduced cross-site tracking systems for security and first-aid equipment — improving asset visibility and operational readiness.

Account Manager at Securitas Security Services (2018-01 – 2019-01)

Managed a team of 12 officers; coordinated guard hours and oversaw daily operations for E*TRADE client accounts.

• Administered C-Cure 900 access control systems, badge creation, and fingerprint credentialing.
• Elevated the perception and professionalism of the on-site security team through visibility improvements, communication tools (walkie-talkies), and increased patrol presence.
• Served as liaison between physical security leadership and the Emergency Response Team, enhancing coordination and communication.

Branch Banker I at BB&T Bank (2015-01 – 2016-01)

Delivered superior client service while managing branch vault and ATM balancing; adhered to strict regulatory, audit, and compliance guidelines — building a foundation in risk-aware operations.

– Southern New Hampshire University

– Northern Virginia Community College

– North Carolina Wesleyan College