Amaan Hussain

Results-driven Business and Management graduate with solid experience in recruitment, account management, and sales. Proven ability to source high-potential candidates, build strong client and candidate relationships, generate quality leads, and consistently exceed targets in fast-paced environments. Skilled at understanding customer needs, driving business development, and delivering measurable results through upselling and retention strategies.

Eager to bring strong communication, negotiation, and relationship-building skills to a sales or recruitment role.

SERVICE GUIDE at BT Group (2023-11 – 2024-09)

• Managed a portfolio of customer accounts with a strong focus on revenue growth and retention.
• Consistently exceeded sales targets by 15–20% through targeted upsell and cross-sell of broadband and mobile services.
• Used CRM tools and data analysis to identify revenue opportunities and improve account performance.
• Built strong client relationships that contributed to reduced churn and increased customer loyalty

JUNIOR RECRUITMENT CONSULTANT (VOLUNTARY) at SEN Central (2023-08 – 2023-11)

• Sourced and placed high-potential teaching and support staff, matching candidate skills with school and SEN requirements to meet placement targets and build a strong education talent pipeline.
• Performed market research and education-sector analysis while using creative sourcing via LinkedIn, job boards, and networks to attract qualified teachers and teaching assistants.
• Built and nurtured relationships with schools, headteachers, hiring managers, and SEN coordinators, generating client leads and expanding the agency's presence in the education sector.
• Supported business development through B2B prospecting, lead generation, and negotiation — gaining transferable skills for education recruitment and talent acquisition roles.

MANAGEMENT TRAINEE at Enterprise Rent-A-Car (2025-07 – 2026-06)

• Participated in Enterprise's Management Training Programme, gaining broad exposure across sales, customer service, operations, and team leadership.
• Consistently ranked in the top 3 salespeople in the Midlands region for three separate months during my tenure; achieved a 24% increase in additional revenue PYTD.
• Managed 4 key business accounts (including Jet2, Land Rover, and HMRC), assisting corporate clients with vehicle rental solutions, booking coordination, and tailored fleet arrangements to meet their operational needs.
• Supported local business development initiatives by building relationships with corporate clients and identifying new commercial opportunities.
• Involved in marketing activities and built strong relationships with local body shops, dealerships, and partners to attract new business and expand the client base.
• Improved fleet utilisation by 14% through data analysis and optimisation of weekly Excel reports covering a fleet of over 400 vehicles.
• Achieved 95%+ customer service satisfaction scores; trained new hires on sales processes and rental procedures.
• Utilised AI-powered tools for effective communication with international clients, boosting satisfaction, retention, and sales.

BSC in BUSINESS AND MANAGEMENT – Aston University (2019-09 – 2023-06)

A-LEVELS in LAW, BUSINESS, RELIGIOUS STUDIES & PHILOSOPHY – BMET Sutton Coldfield (2017-09 – 2019-06)