Amanda Anderson

I am a hard-working individual with an aptitude to gain new experiences. I am a good communicator on all levels. I am a team player able to work under supervision or independently. I am capable of working under pressure and to tight deadlines. I would be an asset to your organisation.

Stock and Purchasing Team Leader at Journeo Fleet Systems Ltd (2012-01 – Present)

Responsible for Purchasing Electrical/CCTV components to fit into Passenger Information Systems. On Board Buses and External Street Displays. Currently Manage 5 members of staff

• Ensuring products are purchased commercially in line with the Companies safety standards.
• Communicating and negotiating with third parties to secure beneficial agreements in the procurement process.
• Managing and organising samples for review.
• Working with other Buyers in setting and delivering the strategy for the department.
• Emailing suppliers for quotes and chasing the information required.
• Interfacing between suppliers and operational teams on buying processes.
• Making sure that day to day purchases are ordered and delivered on time.
• Raising purchase orders Online and via Email.
• Expediting of P/O's Raised
• Negotiating Call off order & Bulk buying pricing with suppliers
• In Charge of onsite and Engineers PPE Safety Equipment
• Monitor Supplier KPI's and NCR
• Engineer Returns Process
• RMA/NCR to supplier
• Annual Stock take
• Periodic Stock audits
• BOM creation/production order creation
• Item/business partner master data changes
• Purchasing of Stationery and Company IT Equipment
• Oversee Day to Day Running of the Coventry Warehouse
• Stock Control
• System Movements
• Current working System is SAP Business One
• Proficient in Microsoft Word, Excel, Outlook.

CDC Administration Manager at International Decorative Surfaces (1998-01 – 2011-12)

Highly personable CDC Administration Manager with over thirteen years of experience in Warehouse Management, customer service, sales processing, and call-center operations.

• Interpersonal Skills - Able to get along well with co-workers
• Communication - Good written and verbal skills utilising appropriate grammar
• Staff Health and Safety, compliance of personal protective equipment and handling of machinery and office equipment
• Deliveries schedule, producing pick summaries and updating pick summaries to a load manifest goods in and invoicing, yearly stock take
• Management of Purchasing and stock control
• Educational support of new staff members and ongoing professional development of existing staff members
• Talent for identifying customer needs and presenting appropriate company product and service offerings.
• Demonstrated ability to gain customer /supplier trust and provide exceptional follow-up, leading to increased repeat and referral business.
• Assisting in the design and implementation of quality initiatives that reduce labor costs and improve customer-satisfaction.
• Coach and mentor new customer service representatives. Through daily mentoring, one-on-one discussions and motivational strategies. Increased employee knowledge by assisting with development and implementation of product-awareness program which enhanced employee performance and attendance.
• Expertise in investigating and resolving escalated customer service issues and customer concerns.
• Gather, analyze, and report daily/weekly/monthly sales.
• Telecommunications, 15 incoming lines
• Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, and Microsoft Outlook®).
• Proficient in goods in, invoicing, registering, matching and supplier queries

Office Clerk at Penman's Solicitors (1992-01 – 1994-12)

• Client accounts
• Petty cash
• Banking
• Photocopying and post room

GCSE in English – Caludon Castle Comprehensive school

GCSE in Mathematics – Caludon Castle Comprehensive school

GCSE in Business Studies – Caludon Castle Comprehensive school

GCSE in Media Studies – Caludon Castle Comprehensive school

GCSE in Module Technology – Caludon Castle Comprehensive school

GCSE in History – Caludon Castle Comprehensive school

GCSE in Science – Caludon Castle Comprehensive school

Btec National in Business & Finance – Henley College (1992-01 – 1995-12)