Client Services and Operations professional
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Experienced Client Services and Operations professional with over 18 years' experience across healthcare, fostering, education, and corporate environments within the public, private, and third sectors. Throughout career, developed strong expertise in data management, compliance monitoring, stakeholder engagement, reporting, and operational coordination, supporting organisations to deliver efficient, high-quality services.
Client Services Lead at Cloud21 (Present)
Work closely with NHS Trusts, contractors, and internal teams to coordinate projects, manage client relationships, oversee compliance processes, and support operational delivery. Experienced in handling sensitive information in line with GDPR requirements and have a strong track record of improving systems, maintaining accurate records, and supporting effective communication across complex environments.
Leadership and Supervisory role at NHS
Managed administration teams, coordinated recruitment and appraisal processes, and supported services through organisational change.
Fostering and children's services professional
Extensive experience producing monitoring reports, supporting Ofsted compliance, and working collaboratively with Local Authorities and external stakeholders.
