Amanda Eaves

Until being made redundant at the end of February 2026, I had been working for BAXI Heating for the last 23 years. Having enjoying some time off, I am now eager to return to work and am looking for part time hours. I have excellent administrative skills and am a proficient typist at 80 wpm.

I am an organised, hardworking and receptive person with the ability to work in a team or on my own and am good at developing new technical skills quickly and with minimum supervision. I can build and maintain good internal and external client relationships. I communicate effectively with people on all levels and have the confidence and commitment to ensure success in any task undertaken.

I am a reliable, trustworthy and enthusiastic individual who has excellent attention to detail and strives to achieve very high standards at all times. I pride myself on my professionalism and am used to working under pressure and to tight deadlines.

Administrator / Warehouse Supervisor - BAXI Heating - Club Street, Bamber Bridge, Preston

(2002-01 - 2022-12)

• Managing the order fulfilment process for customers whilst adhering to strict cut-off times
• Prioritising workloads and the distribution of roles between 18 members of staff across 3 shift patterns
• Using numerous warehouse management systems including M3, Therefore, SNAP, as well as being proficient in WORD and EXCEL
• Authorising holidays and overtime, and arranging for temporary staff when necessary
• Completing staff inductions, giving particular emphasis on the importance of H&S (as per my role as member of the BAXI H&S Committee)
• Monitoring and tracking the status of orders being shipped, and expediting them when necessary
• Completing risk assessments and documenting Safe Systems of Work
• Servicing as point of contact for external and internal customer queries and requests
• Completing weekly staff hours for payroll using KRONOS
• Collating information and creating and updating reports, spreadsheets and databases
• Undertaking all aspects of administration, including invoice checks, booking deliveries and courier collections, providing customers with proof of deliveries
• Briefing members of staff on company news and events, as part of my role as a 'Communication Champion' on site

Administrator - BAXI Heating - Club Street, Bamber Bridge, Preston

(2022-01 - 2026-02)

Administrator - Professional Mortgage Connections - Blackburn

(2002-05 - 2002-08)

• Involved in all aspects of creating and maintaining customer database
• Expediting individual insurance policies on behalf of clients and organising daily updates
• Diarising for management and arranging meetings, etc.
• Assisting the Marketing Department with mailshots

Recruitment Consultant - The Best Connection - Picadilly Manchester & Bradshawgate, Bolton

(2000-11 - 2002-12)

• Customer care and sales territory management
• Building and controlling a profitable Industrial Desk
• Advertising for, screening, interviewing and short-listing candidates on behalf of clients
• Telemarketing and cold calling to establish new business
• Handling daily vacancies from clients and matching applicants to assignments
• Daily client contact to establish staffing requirements, via telephone or service visits
• Negotiating fee structures with clients to secure business and exclusive contracts
• Achieving monthly targets
• Creating candidate profiles and mailshots to be sent to clients each week

Recruitment Consultant - Spring Personnel - Blackburn

(1999-11 - 2000-11)

• Controlling own administration, updating candidate details, etc.
• Telemarketing and visiting potential clients to establish new business
• Negotiating fee structures for exclusive 'preferred supplier' contracts with clients
• Sourcing and screening candidates for specific clients and following up
• Achieving monthly targets

Administrator/Secretary - CAD Capture - Blackburn

(1998-01 - 1999-11)

• Undertaking internal audits for ISO9000
• Involved in the updating of the Company Quality System
• Maintaining the smooth running of the internal IT support system
• Recording and distributing the minutes of weekly departmental meetings
• Working closely with the Sales Department and collating and updating sales information
• Maintaining effective filing systems
• Assisting the MD with the creation of company literature
• Diarising and organising travel and accommodation for management
• Co-ordinating and servicing meetings
• Creating invoices and purchase orders
• Drafting and typing letters and reports
• Controlling petty cash

Administrator - Link Recruitment Services - Blackburn

(1996-06 - 1998-12)

• Strict control of timesheets, both the supply to temps, and the receiving from clients each week
• Dealing with queries candidates
• Dealing with clients over the phone and ensuring accurate recording of bookings
• Allocating and monitoring candidate holiday entitlements
• Completing client costings
• Typing of letters, reports, and minutes from weekly meetings

BA Hons. (Class III) - Ancient History & Archaeology - University of Liverpool (1992-01 - 1996-12)