Administrator / Warehouse Supervisor - BAXI Heating - Club Street, Bamber Bridge, Preston
(2002-01 - 2022-12)
- Managing the order fulfilment process for customers whilst adhering to strict cut-off times
- Prioritising workloads and the distribution of roles between 18 members of staff across 3 shift patterns
- Using numerous warehouse management systems including M3, Therefore, SNAP, as well as being proficient in WORD and EXCEL
- Authorising holidays and overtime, and arranging for temporary staff when necessary
- Completing staff inductions, giving particular emphasis on the importance of H&S (as per my role as member of the BAXI H&S Committee)
- Monitoring and tracking the status of orders being shipped, and expediting them when necessary
- Completing risk assessments and documenting Safe Systems of Work
- Servicing as point of contact for external and internal customer queries and requests
- Completing weekly staff hours for payroll using KRONOS
- Collating information and creating and updating reports, spreadsheets and databases
- Undertaking all aspects of administration, including invoice checks, booking deliveries and courier collections, providing customers with proof of deliveries
- Briefing members of staff on company news and events, as part of my role as a 'Communication Champion' on site
Administrator - BAXI Heating - Club Street, Bamber Bridge, Preston
(2022-01 - 2026-02)
Administrator - Professional Mortgage Connections - Blackburn
(2002-05 - 2002-08)
- Involved in all aspects of creating and maintaining customer database
- Expediting individual insurance policies on behalf of clients and organising daily updates
- Diarising for management and arranging meetings, etc.
- Assisting the Marketing Department with mailshots
Recruitment Consultant - The Best Connection - Picadilly Manchester & Bradshawgate, Bolton
(2000-11 - 2002-12)
- Customer care and sales territory management
- Building and controlling a profitable Industrial Desk
- Advertising for, screening, interviewing and short-listing candidates on behalf of clients
- Telemarketing and cold calling to establish new business
- Handling daily vacancies from clients and matching applicants to assignments
- Daily client contact to establish staffing requirements, via telephone or service visits
- Negotiating fee structures with clients to secure business and exclusive contracts
- Achieving monthly targets
- Creating candidate profiles and mailshots to be sent to clients each week
Recruitment Consultant - Spring Personnel - Blackburn
(1999-11 - 2000-11)
- Controlling own administration, updating candidate details, etc.
- Telemarketing and visiting potential clients to establish new business
- Negotiating fee structures for exclusive 'preferred supplier' contracts with clients
- Sourcing and screening candidates for specific clients and following up
- Achieving monthly targets
Administrator/Secretary - CAD Capture - Blackburn
(1998-01 - 1999-11)
- Undertaking internal audits for ISO9000
- Involved in the updating of the Company Quality System
- Maintaining the smooth running of the internal IT support system
- Recording and distributing the minutes of weekly departmental meetings
- Working closely with the Sales Department and collating and updating sales information
- Maintaining effective filing systems
- Assisting the MD with the creation of company literature
- Diarising and organising travel and accommodation for management
- Co-ordinating and servicing meetings
- Creating invoices and purchase orders
- Drafting and typing letters and reports
- Controlling petty cash
Administrator - Link Recruitment Services - Blackburn
(1996-06 - 1998-12)
- Strict control of timesheets, both the supply to temps, and the receiving from clients each week
- Dealing with queries candidates
- Dealing with clients over the phone and ensuring accurate recording of bookings
- Allocating and monitoring candidate holiday entitlements
- Completing client costings
- Typing of letters, reports, and minutes from weekly meetings
