Amanda Harvey

I have over 25 years' experience working in the service industry, specialising in cleaning service, care administration for IT and the hospitality industries. I have in-depth knowledge of cleaning services to suit different client requirements to achieve the highest standards. As a foster care parent, I am passionate about caring for people.

This has led me to work in the care services. I have had my own cleaning company and enjoyed working with different clients. The client base has grown from the positive recommendations from existing base.

I am extremely well organised, enjoy working with other people as well as good at multitasking to achieve the best results in a team. Throughout the cleaning services, I have accumulated in-depth understanding of different cleaning materials and am able to advise my clients about the most suitable materials for different applications. My ambition is to lead a cleaning team to provide the best service to the customers through my knowledge and experience in the cleaning industry and coach the team to achieve the best results.

Housekeeping Assistant - Richmond Villages

(2025-06)

• Keeping resident's homes sanitized and clean. Cleaning bathrooms, hoovering, polishing and laundry.
• Assisting residents with their daily tasks, reassuring, and looking after their wellbeing.

Young Person Support Worker - Social Care Academy

(2025-04 - 2025-06)

Key worker for an Autistic child, responsible for working one-to-one on a daily basis Monday to Friday, 9am-3pm, supporting their development and personal needs, as well as encouraging their participation in safe activities. This is a term-time role with additional holiday period support responsibilities.

Election Poll Clerk - Malvern District Council

(2023-05)

Frequently employed as Election poll clerk – most recently in May and July 2024.

• Checking ID
• Issuing poll cards
• Formally marking off official name and address records
• Election hall set-up and lock-up

Owner - M&H Cleaning Services

(2020-09 - 2025-04)

I set up my own cleaning business in September 2020 and I am currently responsible for a number of private properties, ensuring they are professionally cleaned to a very high standard. However I now wish to return to employment and use my secretarial skills within an administrative role.

• Excellent time-keeping
• Record-keeping
• Key holder
• Book-keeping
• Invoicing
• Diary management

Catering Assistant - Crafters Companion

(2019-04 - 2020-09)

• Cash handling and accepting card payments
• Serving customers and taking orders
• Support with food preparation
• Ensure hygiene standards are maintained
• Support with menu planning and stock control
• Checking infection control App during Covid-19 and collected customer details

Catering Assistant - Austin Court Care Home

(2017-11 - 2019-04)

• Food preparation and menu planning, ensuring hygiene standards are maintained in line with legislation
• Deal with the residents on a daily basis, communicating to take account of individual needs
• Accurate client nutritional record keeping

Deli/Bakery Assistant - Millets Farm Shop

(2016-10 - 2017-04)

• Receiving and organising orders
• Undertake food checks to ensure the food being served/used was fresh
• Compiling stock check lists and placing orders
• Ensuring a reduction in stock wastage by maintaining accurate stock records and utilising different suppliers

Catering Assistant - Prince Henry's High School

(2006-10 - 2016-02)

• Preparation of food for over 1200 students and teaching staff
• Menu planning to ensure best optimisation of ingredients
• Undertake stock control and receiving deliveries
• Completion of H&S checks including completion of relevant documentation

Foster Carer

(2001-03 - 2005-07)

Approved to care for children 0-9 years old – cared for 13 children over a four year period.

• Attended regular courses: safeguarding; confidentiality; social work liaison; record keeping
• Was required to maintain accurate records of the child's wellbeing, maintain memory box, photographs and developmental records
• Maintained regular contact with doctors, health visitors and social workers

Desktop Publishing and Advertising

(2000-12)

Newspaper advertising department

Receptionist

(2000-12)

Insurance broker

Receptionist and Administrator

(2000-12)

IT company