Amanda Jane Grant

Kind, charismatic, genuine, hardworking, and friendly individual with strong background in public service industry. Experienced midwife accustomed to working in high-pressure, high-risk environments with excellent communication and people skills. Adaptable, versatile, and resilient with transferrable skills in customer service, sales, and general life skills.

Person-centred approach driven by empathy and compassion. Highly competent in engaging with the public in a friendly and caring manner with authentic positivity.

Fundraiser for Alzheimer's Society - CAPLL Ltd - Southend-on-Sea

(2025-07)

• Speak to the public about the charity to gain regular support for the charity.
• Receive and process confidential information.
• Person-centred, kind and honest approach.

Project co-ordinator - Aspirations Programme - Southend-on-Sea

(2025-02 - 2026-03)

Responsible for setting up a new programme - Road 2 Recovery.

• Facilitating outreach sessions to organisations in order to engage potential clients.
• Creating and facilitating groups for these clients as well as support outside of these groups, and for the family also.
• Facilitating outreach sessions at City events such as Pride, as well as in the City Centre itself.

Community based carer for adults with learning disabilities and additional needs - Cera Care - Southend-on-Sea

(2025-01 - 2026-01)

• Medication management, personal care, support with housework, nutrition and other needs client dependent, as well as companionship.
• Management of their care including financial responsibility and management for the client.
• Documentation of events, care, updates and incidents within each shift.
• Collaboration with the client to ensure each shift is tailored to them.
• Person-centred role requiring empathy, compassion and communication skills.
• Autonomy and time-management skills required to manage workload.
• Engaging and meeting their emotional needs.
• Following care plans and direction.

Temporary staff during their busy Christmas season - Marks & Spencer's - Southend-on-Sea

(2024-11 - 2024-12)

• Customer-service based role and a focus on meeting customers' needs.
• Team working and adaptability of the role during a busy time.
• Stock control – filling, rotation, replenishment etc.
• Serving customers on the tills and handling of money.

Volunteer with clients recovering from addiction in a rehab facility - The Lighthouse Clinic - Southend-on-Sea

(2024-08 - 2025-09)

• Being involved in the day-to-day running of the business.
• Working with vulnerable adults.
• Person-centred role requiring empathy, compassion and communication skills.
• Participating in groups. Engaging with clients listening to their concerns, worries and struggles, and sharing my own personal experience.
• Handling of money and shopping for clients.
• Documentation of events, care, updates and incidents within each shift.

Volunteer with clients with extra needs - Aspirations Programme - Southend-on-Sea

(2023-07 - 2024-09)

Volunteering with clients with extra needs in order provide a therapeutic environment in which they can recover.

• Being involved in the day-to-day running of the charity.
• Working with vulnerable adults.
• Always maintaining a safe environment and confidentiality.
• Being responsible and contributing to the service through personal experience and creating groups to aid their recovery.

Bar Staff - Heroes Bar - Southend-on-Sea

(2022-10 - 2022-12)

Carer - Kinect Services Ltd. - Southend-on-Sea

(2022-05 - 2022-09)

Midwife Band 6 - Southend University Hospital - Southend-on-Sea

(2017-05 - 2021-06)

Public-service role as a Midwife Band 6, quickly progressing from a Band 5 within a year. Worked in a variety of settings and covered all areas of Midwifery practice clinically, in hospital but predominantly in the Community.

• Requires team-working skills and to be able to escalate concerns appropriately.
• Management of my own personal caseload as a Community Midwife, including time management skills, documentation and accountability.
• Autonomous practitioner requiring a vast skill set.
• Person-centred role requiring excellent communication skills and an empathetic and compassionate approach.
• Emotional nature of the job requires a calm and rationale approach, and high versatility.

Bank Healthcare Assistant - NHS Professionals - Essex and London

(2014-11 - 2017-04)

Sales and Customer Service Assistant - British Homes Stores - Southend-on-Sea

(2010-10 - 2014-09)

Sales Assistant - Pebbles Café - Southend-on-Sea

(2008-06 - 2010-08)

Bachelor Degree - Midwifery - Middlesex University (2013-09 - 2016-06)

A Levels - Southend High School for Girls (2010-09 - 2012-06)

GCSE - Southend High School for Girls (2005-09 - 2010-06)