Amanda Lee

Dedicated and customer-focused professional with a strong background in retail and hospitality, including experience in order picking, checkout operations, customer service, waitressing, and bar operations. Known for a reliable, hardworking approach and a proven ability to deliver excellent service in fast-paced environments.

Waitress - Bollywood Lounge

(2026-05)

Providing attentive front-of-house service, taking orders, serving food and beverages, and ensuring a welcoming environment for guests in a busy restaurant setting.

Dotcom Department Team Member - Tesco Fforestfach Extra - Swansea

(2026-03 - 2026-04)

• Efficiently picked customer online orders accurately and within target times in a busy retail environment.
• Maintained high standards of stock management, quality control, and customer communication.

Checkout Staff - B&M Stores

(2024-03 - 2024-07)

• Provided efficient and friendly customer service on the tills, handling cash and card transactions accurately in a high-volume retail setting.
• Assisted with store presentation, merchandising, and general customer inquiries.

Checkout Staff - Tesco - Ilminster, Somerset

(2023-11 - 2024-07)

• Delivered welcoming and efficient service on checkouts, managing transactions securely and supporting store operations.
• Handled customer queries and maintained a high standard of customer care on the shop floor.

Waitress / Hospitality Staff - The Hollies - Martock, Somerset

(2022-09 - 2023-11)

• Delivered exceptional front-of-house service, including food running, customer care, and preparing dining areas for breakfast and evening meals.
• Managed bar service responsibilities and specialized primarily in high-volume breakfast shifts, ensuring a welcoming and organized dining experience for guests.

Hospitality Staff - Marstons Plc

(2021-12 - 2022-09)

Provided efficient customer service, food and beverage service, and general front-of-house duties within a busy hospitality setting.

GCSEs (Details unavailable due to records being destroyed in a house fire) - Cymmer Afan Comprehensive School