
Amanda Quick
Complex Injury Adjuster
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About
Experienced complex injury adjuster with a strong background in liability analysis, injury evaluation, and attorney-managed claims. Brings a transferable skill set from auto bodily injury to slip-and-fall and premises liability matters, including negligence assessment, causation review, medical analysis, and strategic settlement negotiation. Known for handling high-severity exposures with accuracy, efficiency, and sound judgment.
Experience
Complex Injury Adjuster at Root Insurance (2025-08 – 2026-02)
- Handle pro se claimants, reviewing for early settlement opportunities
- Handle attorney-repped bodily injury claims and serious injury, including fatalities
- Self-directed and autonomous coverage and liability determination within my authority
Casualty Adjuster 2 at First Acceptance Insurance (2023-09 – 2025-08)
- Handle bodily injury claims, many involving attorneys and litigation, from coverage review to settlement
- Interpret policy across multiple jurisdictions; communicate clearly with all parties including medical providers and legal reps
- Refer SIU indicators and ensure timely, statutorily compliant file handling
- Issue coverage correspondence and settlement offers aligned with policy and exposure
Level 2 Investigation adjuster at American Family (2021-09 – 2023-08)
- Investigated injury and liability claims involving multi-party exposures and potential fraud
- Coordinated with providers, attorneys, and repair facilities to move claims to resolution
- Balanced complex caseloads while maintaining compliance and claim accuracy
Workers' Comp Revenue Specialist at Enablecomp (2021-04 – 2021-08)
- Managed third-party medical billing and negotiated payment resolutions for comp-related treatment
BI Claims Specialist at State Farm Mutual Insurance Company (2017-01 – 2020-05)
- Managed serious injury/fatality claims, negotiated settlements, and represented the company in mediation/arbitration
Subrogation Associate at State Farm Mutual Insurance Company (2013-01 – 2017-12)
- Led recovery efforts through legal channels; built relationships with legal vendors
Catastrophe Claims at State Farm Mutual Insurance Company (2012-09 – 2013-12)
- Processed large-loss claims and ensured policyholder support during high-stress events
Education
English Literature – Middle Tennessee State University
Honors Diploma – Lincoln County High School
