Amanda Spraggins

I am a confident, motivated and valued member of any team. I have excellent communication skills and time management is a priority to me. I am adaptable in my approach to work and can switch from working alone, to working in a team with ease. I pride myself in being able to calmly assess a situation before acting. I am mindful of the feelings of others when making any workplace decisions.

Sixth Form Café Supervisor - Mildenhall College Academy

(2024-01)

• Supervise the day to day running of the sixth form cafe, ensuring smooth and efficient service.
• Handle cash and online transactions, ensuring accurate till balancing.
• Manage stock levels, including ordering supplies and minimising waste.
• Maintain high standards of food hygiene, cleanliness and health and safety compliance.
• Provide excellent customer service and resolve queries or issues promptly.

Catering Assistant - Vertas Group Ltd

(2021-01 - 2024-12)

I am an integral part of the everyday running of a school kitchen. This requires me to maintain an excellent level of communication with all staff and children. My duties here are numerous which allow me to perfect skills in multi-tasking, being able to work independently or with a group. With Vertas I was continuously assessed in my ability to meet all quality and time targets set. I am asked to comply with strict health and safety standards as well as safeguarding.

Catering Assistant - Compass Group UK

(2014-01 - 2020-12)

I am an integral part of the everyday running of a school kitchen. This requires me to maintain an excellent level of communication with all staff and children. My duties here are numerous which allow me to perfect skills in multi-tasking, being able to work independently or with a group.

Office Manager/Executive Assistant - Danish Bacon Company LTD

(1999-01 - 2008-12)

• Competently supervised the general running of the office on a day to day basis.
• I was required to deal with any issues that arise with staff. I was able to do this in a confident and efficient manner, working on my skills of diplomacy.
• Some of my duties included: attending meetings with management in relation to health and safety. Implementing these practices with staff, working with accounts and accounting software.
• My work in accounts included - Sales ledger, purchase ledger, cashier, credit clerk and petty cash.
• Manage front desk operations and greet visitors, answer and direct phone calls professionally, handle bookings, appointments and enquiries along with providing administrative support to the team.
• Sales and customer service. Dealing with account holders and maintaining a good working relationship with clients.

Administration Assistant - Danish Bacon Company LTD

(1998-01 - 1999-12)

Mail Order Despatch Assistant - Fothergill seeds Ltd

(1997-01 - 1998-12)

• At Fothergills I was introduced to the workings of a production line. My main duties were the preparation of orders for distribution. It was during my time here that I was able to work on my skills of team building.

Office Junior - Allen Newport Ltd

(1996-01 - 1997-12)

As an office junior I oversaw:

• Customer phone orders
• Redirected incoming calls to relevant team member.
• Delivery notes and filing
• Control of incoming and outgoing lorries on weigh bridge
• Faxing and emailing
• Purchase ledger
• Petty cash

Career Break – Family Commitment

(2008-01 - 2014-12)

Focused on family responsibilities while maintaining strong organisation and time keeping skills

NVQ Level 3 - Business Administration, Customer Service, Key Skills - Mildenhall College Academy

NVQ Level 2 - Animal Care

Btec first diploma - Animal care - Cambridge college of Agriculture (1995-01 - 1996-12)

GCSE - Soham village College (1990-01 - 1995-12)