Amani Abuzeineh

Experienced IT Consultant and Project Manager with over 9 years of experience delivering ICT services, infrastructure management, cybersecurity, Microsoft 365 administration, and digital transformation projects across schools. Skilled in Active Directory, virtual server environments, network security, cloud services, procurement, stakeholder management, and strategic IT planning. Skilled in leading projects from planning through implementation while ensuring delivery within budget, timescales and organisational objectives.

Strong stakeholder management skills with extensive experience supporting senior leadership teams, teaching staff, students and external suppliers. Passionate about improving technology services, cybersecurity and operational efficiency across educational environments.

IT Consultant & Project Manager - Stanton Bridge Multi Academy Trust - Coventry

(2023-09)

• Mange Curriculum server
• Lead and manage IT projects from initiation through to successful delivery
• Manage and maintain 12 virtual servers supporting school operations, including user account management, permissions, group policies, and system security
• Administer Active Directory including user provisioning, permissions and security
• Manage Microsoft 365 environment including user accounts, licensing and MFA
• Oversee school-wide ICT infrastructure and network operations
• Deliver technical support and training to staff and leadership teams
• Manage Impero monitoring and filtering systems across Windows and Apple devices
• Support curriculum delivery through technology integration and classroom support
• Maintain wireless network performance and reliability
• Coordinate procurement, deployment and lifecycle management of ICT equipment
• Impero → classroom device monitoring, lesson control, safeguarding visibility
• Microsoft 365 → user accounts, Exchange, OneDrive, Teams, SharePoint administration
• Trellix / ePO Server → antivirus, endpoint detection, central policy deployment, threat response
• Apple School Manager → iPad/Mac deployment, automated enrolment (ADE), app licensing
• Lightspeed Systems → web filtering, safeguarding alerts, student online activity monitoring
• Led the replacement of the school's legacy telephone infrastructure with a VoIP phone system across the entire school, improving communication efficiency, resilience, and remote accessibility
• Successfully implemented Multi-Factor Authentication across Microsoft 365 accounts
• Maintained stable IT operations supporting staff, students and school leadership
• Delivered infrastructure improvements to strengthen network performance and security
• Led multiple ICT projects within budget and agreed timelines
• Manage Apple School Manager and Lightspeed MDM to administer and support iPads and other Apple devices across the school
• Configure and deploy new devices, manage applications, enforce security policies, and maintain device compliance
• Support staff and students with Apple device onboarding, troubleshooting, and ongoing technical support

IT Specialist Manager - DRB Schools & Academies Services - Birmingham

(2016-11 - 2023-07)

• Managed ICT systems, infrastructure, software and hardware across multiple schools
• Developed ICT strategies aligned with organizational objectives
• Managed ICT budgets, procurement processes and supplier relationships
• Implemented network security policies and cybersecurity improvements
• Designed and delivered ICT training programs for schools
• Managed installation, configuration and maintenance of hardware and software
• Supported schools with infrastructure planning and digital transformation projects
• Delivered ICT improvement projects across multiple educational settings
• Enhanced cybersecurity controls and network security standards
• Improved operational efficiency through standardized ICT procedures
• Successfully supported schools in maintaining secure and reliable ICT services

IT Consultant - Transform Training & Recruitment Consultancy (TTARC Ltd)

(2013-04 - 2014-05)

• Managed digital marketing and online business systems
• Administered CRM systems and cloud-based communication platforms
• Developed and maintained company websites
• Implemented reporting and monitoring systems
• Supported business growth through technology and marketing initiatives
• Improved client engagement through enhanced online systems
• Increased operational efficiency through improved CRM processes

Systems Analyst & Website Developer - MB Risk Management Ltd - London

(2013-08 - 2013-12)

• Systems analysis and business process improvement
• Website development and maintenance
• Technical support and software development activities

Website Developer - CPAP Solutions Ltd

(2012-01 - 2013-12)

• Led and coordinated remote international teams across India and China, delivering training, performance monitoring, regular communication, and project coordination to ensure accountability, productivity, and successful delivery of business objectives
• Worked closely with the CEO to support strategic business planning, manage complex enquiries, coordinate key projects, and contribute to organisational growth and operational efficiency
• Created registration, search and record management systems
• Delivered user training and technical support to international teams
• Developed database-driven websites using PHP and MySQL

MSc - Computer Science (Internet Technology – P/CSIT) - University of Wolverhampton (2006-09 - 2008-09)

BSc (Hons) - Computer Science - University of Wolverhampton (1998-09 - 2003-07)

Computer Studies - Newry & Kilkeel College of further & higher education (1997-09 - 1998-07)

High School - 1st.

Secondary

School in Sihat (1992-09 - 1993-07)