Amar Dattani

I am an adaptable and responsible individual seeking new challenges aiming to utilise my experience of customer service/ marketing within various departments at Dunelm during promotional events whilst learning new skills. I have shown myself to be self-motivated, organised and capable of working under pressure.

Customs Clerk - UPS-Derby - Derby

(2021-05)

• Dealing with the customs clearance
• Understanding import and export procedures
• Valuing goods for custom purposes
• Commodity coding and classification
• Administration skills
• Dealing with customers via phone and email.
• Trade preference
• Incoterms

Sales Assistant - Dunelm-Coventry - Coventry

(2014-10 - 2021-02)

Duties and responsibilities:-

• Processing cash and credit card transactions accurately and efficiently.
• Processing customer orders that have been reserved online.
• Knowledge and frequent use of complex stock management systems.
• Following policies and procedures in relation to cash and stock handling.
• Deputising for assistant manager during maternity leave.
• Handling customer feedback in a professional and diplomatic manner.
• Positively promoting the shop at every opportunity.
• Training and mentoring new members of the team
• Assisting customers in the selection and purchase of items.

BSc - Information Communications - Manchester Metropolitan University (2009 - 2013)

Btec - National for Computing - City College Coventry (2006 - 2009)