Amber Wilson

Highly organized and detail-oriented Project Coordinator / Administrative Operations Specialist with 10+ years of experience supporting cross-functional teams in operations, sales, engineering, and customer service. Proven ability to manage workflows, documentation, scheduling, and financial processes with accuracy and efficiency. Known for strong organizational systems, independent work ethic, and clear communication—well-suited for remote and hybrid roles.

Project Coordinator / Project Administrator at LCDM Corporation (2022-01 – Present)

Coordinate end-to-end project setup, manage shipping and inventory, and serve as liaison between Sales, Engineering, Warehouse, and Customers.

• Coordinate end-to-end project setup including job travelers, ERP data entry, and supporting documentation using ECI M1
• Manage shipping, receiving, inventory updates, and freight reconciliation with a high level of accuracy
• Serve as a liaison between Sales, Engineering, Warehouse, and Customers to ensure smooth project execution
• Track sales orders, invoicing, and payments from initiation through final closeout
• Maintain organized digital job folders, reports, and shared spreadsheets for leadership review
• Support trade show planning, logistics, and administrative coordination
• Assist with marketing initiatives including digital ads, website updates, and promotional materials

Administrative Assistant at Carlisle Petroleum, Inc. (2020-01 – 2022-12)

Delivered high-volume customer service while managing accounts receivable, coordinating scheduling, and supporting office operations.

• Delivered high-volume customer service while managing accounts receivable and resolving billing discrepancies
• Coordinated scheduling, order confirmations, and delivery logistics
• Prepared proposals, financing documentation, and final customer paperwork
• Maintained installation records, warranties, and customer satisfaction surveys
• Supported office operations including AP, scheduling, and administrative organization

Senior Accounts Manager at Quality Builders Warranty Company (2017-01 – 2019-12)

Managed multiple builder accounts, processed enrollments and payments, and coordinated inspections.

• Managed multiple builder accounts, ensuring compliance, accuracy, and timely processing
• Processed enrollments, payments, certifications, and account correspondence
• Coordinated inspections and resolved outstanding account issues
• Supported sales initiatives through research, lead generation, and outreach support

Associate I, Client Services at CampusDoor Holdings (2015-01 – 2017-12)

Assisted customers with loan applications and account inquiries, reviewed financial documentation, and trained new hires.

• Assisted customers with loan applications, disbursements, and account inquiries
• Reviewed and processed financial documentation with strict attention to detail
• Trained new hires and ensured accuracy of final loan documentation

Project Administrator at Ritner Steel, Inc. (2009-01 – 2014-12)

Processed subcontract agreements and purchase orders, created project databases, and introduced digital filing systems.

• Processed subcontract agreements, purchase orders, and change orders
• Created and maintained project binders, databases, and tracking systems
• Supported project management through reporting, document control, and change tracking
• Introduced digital filing systems to improve efficiency and organization

Diploma – Cumberland Valley High School