Ami Kemoh

Reliable, friendly and enthusiastic retail assistant with direct experience in handling cash transactions behind a till, assisting customers with face-to-face interactions and ensuring the shop floor standards are maintained of a busy charity shop. Confident dealing with customer enquiries and resilient when working under pressure. Seeking a retail role in delivering exceptional customer service and contributing to team success. Available immediately.

Retail Assistant – Volunteer - St Luke's Charity Shop - Sheffield

(2023-11 - 2025-05)

• Handled cash and card transactions accurately using the till
• Assisted and served a high volume of customers with enquires and resolved complaints professionally during peak lunchtime hours
• Maintained shop floor standards by replenishing and organising stock
• Processed and sorted donations efficiently to support daily procedures
• Collaborated with team members during busy periods to maintain efficient store operations

A-Levels - Chemistry, Mathematics, Psychology

GCSEs - 9 GCSEs (Grades 7 – 9s), including Mathematics and English