Ami Panchal

Hardworking and reliable person with strong ability in daily task and caregiving. Offering, outgoing friendly and strong drive. Highly organized, proactive and punctual with team-oriented mentality. Flexible hard worker ready to learn and contribute to team success

Team member - Pizza hut kennington rd, London - London

(2023-07)

• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Provided exceptional service to high volume of daily customers.
• Stocked server areas with supplies before, during and after shifts.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Calculated charges, issued table checks and collected payments from customers.
• Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.

Diploma - Civil Engineering - Kim, Surat

HSC - GS&HSEB, Gandhinagar

SSC - GSEB, Gandhinagar