Executive Assistant / Business Support - Technology - Bank of America
(2025-11)
- Provide high-level support to the Head of Technology and Senior Leadership Team, managing complex diaries, international travel, and executive-level coordination.
- Act as a central coordination point across the function, tracking actions and ensuring follow-ups across senior stakeholders.
- Attend leadership meetings, capture key outputs, and drive accountability on priorities and decisions.
- Support cross-location collaboration, including engagement with international teams on digital adoption initiatives.
- Experience in digital adoption across the technology function, including onboarding teams to new tools and AI-driven workflows such as Microsoft Copilot.
- Manage end-to-end and expense processing using SAP Concur, ensuring accurate and timely reimbursement submissions.
- Collaborated with global tech teams to streamline processes, improve communication channels, and enhance operational efficiency.
- Provide guidance and support to interns on project work, ensuring structure and successful delivery.
- Enhance team effectiveness by streamlining communication and supporting operational priorities within the tech function.
Personal Assistant to Chief Risk Officer - Essar Oil
(2023-08 - 2025-09)
- Provided full EA support to the CRO, including complex diary management, international travel arrangements, and confidential correspondence.
- Coordinated cross-departmental projects, risk reporting, and internal audit support.
- Assisted with preparation of executive presentations and monthly reports, enhancing communication across senior leadership.
- Organised corporate meetings and team-building events, ensuring seamless logistics.
- Processed expense claims and raised purchase requisitions within SAP.
- Performed UAT testing for the Risk Management System.
Accounts Assistant - Farralls Transport
(2022-11 - 2023-07)
- Maintained accurate financial records and reconciliations, improving reporting accuracy.
- Managed client invoicing and payment processes using Sage and Excel.
- Supported with month-end tasks and resolved supplier queries efficiently.
- Processed supplier invoices, ensuring correct coding, approvals, and compliance with internal controls.
- Raised purchase orders and matched invoices to PO and delivery notes.
Cabin Crew - British Airways
(2018-09 - 2022-11)
- Delivered high-standard customer service in premium cabins, ensuring passenger safety and comfort.
- Handled complex and high-pressure situations calmly and professionally.
- Developed cultural awareness, teamwork, and leadership skills while representing a global brand.
Finance and Administrative Roles - Various
Finance and administrative roles, including positions at Lloyds Bank and other support functions, building strong foundations in financial processes, customer service, and operational administration.
