Amina Azeem

A hardworking individual who has the ability to work well within a team or independently. Someone who is very approachable, easy to talk to and has many great attributes including; enthusiasm towards work and willingness towards trying new things. A dedicated individual who is looking forward to learning and developing skills and also has transferable skills.

Senior Support Worker at Voyage Care: Three Sisters Haworth (2023-08 – Present)

I started my journey with Voyage Care as a support worker providing specialist support to 10 individuals with a wide range of disabilities including Autism, Down Syndrome and Asperger's Syndrome. I worked as a support worker for 3 months dealing with challenging behaviour and supporting individuals aged 18 to 65. As a support worker I was very involved in activity planning and held meetings for individuals we support monthly.

I provided one to one care to individuals promoting their independence and ensuring their needs were met using person centered approaches at all times. 3 months later I was promoted to a Senior Support Worker. I took on more responsibilities such as leading shifts, allocating tasks, and ensuring documentation was completed in a timely manner. I was also given specialised medication training, safety intervention training and first aid.

I worked as an Senior Support Worker for over a year. I really enjoy my job and have picked up so many new skills and completed so much beneficial training. Later on I was promoted to senior and continued to build on my skills and confidence.

I am currently working within this role and am completing my level 4 NVQ in health and social care through the company.

• Provided specialist support to 10 individuals with disabilities including Autism, Down Syndrome and Asperger's Syndrome
• Dealt with challenging behaviour and supported individuals aged 18 to 65
• Involved in activity planning and held monthly meetings for individuals supported
• Provided one to one care promoting independence using person centered approaches
• Supported individuals with tasks such as cleaning, cooking and voluntary community work with one to one support
• Led shifts, allocated tasks, and ensured timely documentation completion
• Received specialised medication training, safety intervention training and first aid certification
• Completing level 4 NVQ in health and social care through the company

Supply Teacher at Principal Resourcing Leeds (2023-05 – 2024-01)

I worked for this company for 8 months. I have had brilliant feedback in regards to my work ethic from school handed over to my agency. This job has taught me to reason, problem solve and deal with difficult situations and conflicts effectively.

This job also boosted my confidence massively and has allowed me to teach large classes independently and I learnt new and effective ways to help my students learn and process new information. Overall I really enjoyed working as a supply teacher as it was a great experience for myself and was very rewarding for me and was beneficial to my students.

Supervisor at The Works, Keighley (2018-07 – 2023-08)

I worked for this company for 5 years. I started off as a sales assistant but progressed so well within the company that I was promoted to Supervisor within a couple of years. My role requires me to be a great role model to my team and encourage the team to reach their everyday targets and provide great customer service.

• Started as sales assistant and progressed to Supervisor within couple of years
• Acted as role model to team and encouraged achievement of daily targets
• Developed problem solving and communication skills
• Managed merchandising and delegated tasks
• Managed training for team members
• Handled cash and banking procedures
• Dealt with customer enquiries over phone and in store

Sales Assistant Nights at Asda Supermarket, Keighley (2022-12 – 2023-04)

I worked for this company for 5 months on a temporary basis. I worked nights and was assigned to 3 isles which I worked on independently. My role was to restock all 3 isles and have them faced up and looking presentable for the next morning. This role requires you to be enthusiastic and work at a fast pace.

• Worked nights independently on 3 assigned aisles
• Restocked all aisles and ensured presentable appearance for next morning
• Delivered great shopping experience for customers
• Developed product knowledge of supermarket items

Care Assistant at Norwood House Nursing Home, Keighley (2020-08 – 2021-01)

I worked for this company for 9 months in total. In 2019 I was offered a 3 month placement at this company which I completed. During my placement I was recognised by several members of staff for my work ethic, compassion towards the residents and dedication towards providing high quality care.

The manager of the company offered me a job as a care assistant which I decided to accept in the month August 2020. I then worked for the company for 6 months. I started off working days and then was transferred on to nights.

My role was to monitor care plans, encourage independence, assist care needs and it was my duty to provide a compassionate and safe environment for my residents. This role requires you to be caring, understanding, calm, patient and accessible. Working for this company taught me so much and helped me develop so many new skills.

• Completed 3 month initial placement in 2019, recognised for work ethic and compassion
• Monitored care plans and encouraged resident independence
• Assisted with care needs and provided compassionate safe environment
• Worked both day and night shifts
• Trained on use of hoist and slide sheet to empower independence
• Gained knowledge of complex care needs including fortified diets, diabetes, dementia, and catheter care

Volunteer (Placement) at Laurel Mount Nursing Home, Keighley (2019-01 – 2019-04)

I worked for this company voluntarily for 3 months. During my placement here I observed care and carried out activities with the residents and I assisted the residents with basic care needs. The purpose of this placement was to allow me to actually go into a health and social care setting and have an understanding of what it was like to work within the field and actually have a chance to display what I was taught on my Level 3 health and social care diploma.

I really enjoyed the experience and learnt so much and put a smile on so many faces while I was there.

• Observed care practices in health and social care setting
• Carried out activities with residents
• Assisted residents with basic care needs
• Applied learning from Level 3 health and social care diploma

Volunteer at Age UK, Keighley (2018-06 – 2018-07)

I worked for this organization voluntarily for a month. As a volunteer I worked with a group of individuals to raise money for elderly individuals across the UK. I worked within the store as I wanted to give back to the community.

My role here taught me how to produce a reasonable price for second hand and new items. I ensured that prices were fair to the customer and also made profit for the organization. I found it satisfactory that my work there supported the elderly and my communication skills became so much stronger.

• Worked with group to raise money for elderly individuals across UK
• Worked in store environment giving back to community
• Priced second hand and new items fairly for customers while ensuring profit
• Strengthened communication skills

GCSE in General Certificate of Secondary Education – University Academy Keighley (2013-09 – 2018-06)

Diploma in Health & Social Care – CACHE Level 3 Technical Certificate – Keighley College (2018-09 – 2020-06)