Amina Begum

I am a committed, hard working and dedicated person. I consider myself to be a fast learner; I am confident that I could rise to and meet any work related challenges. I also have a proud a reputation for achieving goals as an individual and as part of a team.

I have a flexible and confident approach to work, and I work well with all kinds of people. I am confident in my ability to manage customer-facing situations, including dealing with enquiries, managing disputes and complaints, and cash-handling and transaction processing. I am an enthusiastic person who is keen to undertake practical work using my skills and knowledge.

Retail Assistant - Primark

(2016-11 - 2016-12)

• Ensuring great customer service
• Making sure the shop floor is neat and tidy
• Helping customers to find right size outfits
• Working as a team member
• Working under pressure
• Ensuring products are put in the right places

Retail Assistant - Accorns Charity Shop

(2016-03 - 2016-06)

• Providing excellent customer service
• Worked as part of a team to complete tasks
• Arranging stock in the right place and replenishing when needed
• Worked on the tills, dealing with card and cash transactions
• Adhering to health and safety guidelines

Teaching Assistant - Bordsley Green Girls School

(2009-06 - 2009-07)

• Responsible for the welfare and safety of children during classes
• Required to work with children one-on-one and collectively
• Developed excellent communication skills
• Instructed in the requirements of young children

Teaching Assistant - Village & community nursery

(2006-11 - 2007-02)

• Responsible for organising group activities for children
• Worked as part of a successful team to provide activities safely
• Supervised activities

NVQ - Childcare and Education - City College (2007 - 2008)

GCSE Equivalent - Maths, English, Science & IT - Parkview School (2000 - 2007)