Amina Bennebri

Hello! I'm Amina, a Medical Biosciences student at Imperial College London, based in Paddington. I bring a rich background with over six years of experience in customer-focused roles across various sectors, including hospitality and retail. My academic pursuits have equipped me with a strong analytical foundation, enhancing my capabilities in data handling and precision. At the moment I am looking for part-time work.

I have effectively managed booking systems and financial transactions as a Hostel Receptionist, ensured high customer satisfaction as a Supermarket Assistant, and provided detailed VAT assistance to international shoppers at Selfridges. I am proficient with MS Office, GuestCentrix, and IC2, and possess intermediate skills in the statistical programming language R, which I apply in both academic and professional contexts. When not engaged in work or study, I enjoy hiking, exploring my interest in DJing, and indulging in Korean cuisine.

St Christopher’s Inn The Village, London  2023

Hostel Receptionist

• Handled booking processes and maintain accurate guest records and financial transactions.
• Efficiently managed check-ins check-outs and provide information about hostel facilities and local attractions.
• Addressed guest inquiries, resolved issues, and ensured a high level of customer satisfaction.

Waitrose, London 2021-2023

Supermarket Assistant

• Managed checkout operations and customer service, including cash/card transactions and adhering to Age Restricted Sales policies.
• Oversaw inventory, including stock replenishment and discrepancy reporting, with experience in manual handling and warehouse safety.
• Maintained extensive product knowledge to assist and advise customers effectively.

Artisan People, London 2019-2020

VAT Client Advisor at Selfridges

• Assisted international customers with tax-free refunds and advised on airport procedures.
• Delivered exceptional customer service and handled form preparation and completion.
• Proficient in using IC2 software.

Fields Cafe, London 2016-2019

All-Rounder

• Delivered comprehensive customer service, including order taking and food delivery coordination.
• Maintained hygiene standards in food preparation areas and performed café closing tasks, including cleaning and stock management.
• Handled sales and bookkeeping tasks in Microsoft Excel.

Imperial College London

BSc Medical Biosciences 2021-2025

The Cardinal Vaughan Memorial School A Levels: Psychology (A*), Chemistry (A), Biology (A)

Sacred Heart High School

10 GCSEs grades 8-7