Amina Hussain

Experienced Skin Therapist and Beauty Retail Specialist with 14+ years in professional beauty, including senior client-facing roles with John Lewis and Elemis. Highly confident in skin consultations, facial treatments, skincare recommendations and premium customer service, with a strong commercial focus on building trust, driving retail sales and creating memorable client experiences. Experienced in high-end retail and treatment environments, with excellent product knowledge, presentation and attention to detail.

Also qualified and currently working in phlebotomy and health screening, bringing additional clinical awareness, professionalism and customer care.

Senior Skin Expert / Beauty Advisor - John Lewis - Horsham

(2023-01 - 2026-05)

• Delivered personalised skincare consultations, treatment advice and product recommendations, adapting recommendations to individual skin concerns, preferences and budgets.
• Provided premium customer service and built strong client relationships through attentive consultations, expert product knowledge and follow-up care.
• Worked within a high-profile retail environment with a strong focus on sales performance, customer satisfaction and professional presentation.
• Confidently recommended complementary products and routines, supporting commercial targets while keeping advice client-led and trustworthy.
• Maintained excellent hygiene, treatment-room and safety standards and worked collaboratively with colleagues across the beauty environment.

Phlebotomist / Health Screening Specialist - Randox Health

(2026-06)

• Provide professional, reassuring customer care throughout health-screening appointments in a busy clinical environment.
• Carry out venepuncture, blood collection, health measurements and associated appointment procedures accurately and efficiently.
• Maintain strict infection-control, hygiene, confidentiality and patient-safety standards.
• Communicate clearly with clients, helping them feel comfortable and confident throughout their appointment.
• Manage documentation and appointment flow accurately while maintaining a calm, polished and customer-focused manner.

Self-Employed Skin Therapist / Aesthetic Practitioner - SkinFlex by Amina

(2023-09)

• Deliver bespoke facial and skin treatments, including advanced skin consultations, dermaplaning, microneedling and tailored professional skincare programmes.
• Assess client needs, discuss treatment goals and recommend suitable home-care routines and products.
• Build repeat business through high-quality service, personalised advice, professionalism and strong client relationships.
• Manage bookings, consultations, treatment records, stock and day-to-day client communication independently.

Senior Beauty Therapist - Beautiful Nails & Body Salon

(2018 - 2022)

• Delivered a wide range of beauty treatments including facials and massage while providing warm, professional client care.
• Conducted consultations, recommended appropriate treatments and products, and supported repeat bookings.
• Promoted retail products and services through confident, needs-led recommendations and excellent product knowledge.
• Supported junior team members and maintained high standards in a busy salon environment.

Senior Beauty Therapist - Cottesmore Golf & Country Club

(2014 - 2018)

• Provided professional beauty treatments and consultations within a premium customer-service environment.
• Managed front-desk duties and client bookings alongside treatment delivery, promoting services and products.
• Built long-term client relationships and supported repeat business through attentive service and personalised recommendations.

NVQ Level 3 Beauty Therapy (Equivalent) - Beauty Therapy (2015-01)

NVQ Level 2 Beauty Therapy (Equivalent) - Beauty Therapy (2014-07)

Phlebotomy & PRP Training - Phlebotomy - Bloods & Needles Academy, London (2025-02)

Vaccination, Immunisation & Anaphylaxis Training - Vaccination & Immunisation - Bloods & Needles Academy, London (2025-04)

GCSEs - English & Mathematics (1999)