Café Worker at Arthur's Deli Café (2022-08 – 2025-03)
- Maintained excellent customer satisfaction by delivering attentive, helpful, and friendly service
- Carried and served numerous customer orders with care, speeding up service for improved efficiency at peak times
- Prepared high-quality customer drinks using barista-style coffee machines and blenders
- Kept café looking presentable and clean by deep cleaning tables after use
- Effectively and efficiently solved customer complaints to maintain customer satisfaction
Customer Consultant (Christmas Temporary Role) at The Body Shop (2024-11 – 2024-12)
- Upsold and cross-sold products to increase sales
- Managed stock replenishment and presentation alongside customer service
- Studied and understood product benefits to explain to customers clearly and persuasively to help boost sales
- Handled multiple customers efficiently in a fast-paced environment
Crew Member at McDonald's (2025-04 – 2025-07)
- Handled and delivered fast, friendly, and accurate service in a fast-paced environment
- Adapted quickly to different roles including front counter, kitchen, drive-thru, etc.
- Handled cash and card payments while maintaining exceptional customer service
- Resolved customer queries and complaints in a professional manner to maintain customer satisfaction
Sales Assistant at IKEA (2025-07 – 2026-05)
- Supported stock management by checking and making room for deliveries, as well as monitoring inventory levels
- Worked collaboratively with colleagues to ensure sales targets were met
- Adapted quickly to changing priorities by balancing customer service, stock replenishment, and keeping tidy
- Assisted customers with click-and-collect and online orders to ensure a smooth customer experience
