Amir Raja

I am a highly motivated person with experience of customer service. I have outstanding communication, relationship-building and influencing skills. I am competent in building customer relationships with inspire confidence and loyalty. I am a highly efficient individual with team leadership experience, with the ability to work well under pressure. I can adapt to new surroundings very easily and can adapt to achieve outstanding results.

Sales Manager - Matrix Communications

(2000-09 - 2004-06)

• Greeting customers.
• Dealing with customer enquiries and promoting the products within store.
• Assisting customers with purchases and refunds.
• Providing support for staff.
• Providing excellent customer service always.
• Assisted customers with finding suitable products and checked availability to order if out of stock.
• Maintained a friendly calm and positive manner with supporting staff and when handling complaints.
• Trained new staff.
• Ensured all team targets were met.
• Turned objections into sales opportunities.
• Handled and managed cash.
• Developed number of incentives for team members to achieve target.
• Cashing up and stock taking.

Sales Executive - Mercedes Benz Solihull - Solihull

(2004-01 - 2006-12)

• Delivering an excellent customer experience.
• Conduct problem solving and troubleshooting.
• Provide technical support to colleagues.
• Achieving targets and exceeding key performance.

Private hire - Solihull Metropolitan Council - Solihull

(2006-01 - 2020-12)

• Providing excellent communication skills.
• Providing a customer experience.
• Ensuring punctuality and reliability.
• Adhering to policies and procedures.
• Being approachable always.

G.C.S.E. - Maths, English, Science, History and Citizenship - Saltley School (1991-09 - 1996-06)

A level - Psychology, History and Sociology - Solihull College (1996-09 - 1999-06)