Laboratory Analyst - ALS Environmental - Wakefield, West Yorkshire
(2025-11)
- Analysed samples using simple and complex chemical techniques.
- Calibrated and maintained analytical equipment alongside performing routine quality checks to ensure compliance with UKAS standards.
- Maintained accurate sample records and reported results through LIMS.
- Ensured compliance with health and safety regulations such as COSHH and risk assessments
- Managed high sample volumes while consistently meeting strict turnaround times.
Medical Secretary - NHS - Leeds, West Yorkshire
(2025-06 - 2025-11)
- Accurately transcribed and distributed clinical correspondence for consultants and nurses.
- Developed a strong understanding of medical terminology and healthcare documentation within a clinical setting.
- Coordinated communication between healthcare professionals and patients, providing timely updates and responding to enquiries professionally.
- Maintained confidential records and documentation using electronic record systems such as ePRO, ensuring compliance with privacy regulations.
Senior Call Centre Specialist - Unitemps - Nottingham
(2024-07 - 2024-09)
- Provided call centre training and day-to-day support for new agents
- Handled complex and sensitive cases, including disability accommodations, financial hardships, and international regulations.
- Coordinated across phone systems (amazon connect) and email channels (CRM), reducing response delays and helping to clear a backlog of admissions enquiries.
