Amit Sharma

1. Telephony Manager/Consultant for Contact Center technology/VoIP
   1. Developing Laravel based CRM integrating Third Party CRM
   2. Integration with Vonage and Twilio for complete SIP and contact center deployment.
   3. WhatsApp Business API integration and AWS SES Integration.
   4. Linux SAAS deployment with Apache and webserver.
   5. Integration with other CRM like Salesforce, Sugar, Pipedrive.
   6. Reporting, Recording and WFM module.

Avaya Contact Center

Voip Technology

Thirs Party Integrations

Linux Centos, Alama, Redhat

Apache Webserver

SSL

Bachelor of Engineering