Amrina Zafar

I am a dependable and pragmatic individual with strong leadership skills. I am data driven and am able to work on my own initiative. I have a strong background of processing and administrative tasks. I have worked for a variety of clients, which has equipped me with sharp commercial acumen. I have a strong MS Office background and the enthusiasm required to succeed in today's demanding business environment.

School Governor - Lyndhurst Primary School

(2026-05)

• Attending meetings with school governors and collecting any concerns/challenges from the school to feedback to the main governor.

Programme Representative - Regent College London Online

(2025-05)

Voluntary

• Attending monthly meeting and raising any concerns for the class mates.
• Working alongside other representatives and listening to their concerns
• Problem-solving with other senior lecturers.
• Sharing my own experience
• Being the leader in the classroom

Engagement Officer - Voices for Choice MNVP

(2024-11)

• Working closely with the NHS
• Engagement with service users relating to their care during pregnancy and after care.
• Safe - guarding Adult/child training
• Quality improvement training
• Meetings via Teams, Zoom and face to face
• Meetings with different VCSE organisations
• Organising events/ workshops and sessions within the community
• Attending schools to speak with mums about their experiences
• Basic First Aid
• Scheduling my own time table
• Networking with other VCSE organisations
• Visiting Oldham/ Rochdale Hospital to collect feedback
• Typing up data provided

Employee Trainer - Clipper, GXO, Oldham - Oldham

(2012 - 2024)

• Managing and training new staff members within different departments, across a complex delivery function.
• Measuring KPIs and ensuring progression and increase in output during probationary period.
• Managing poor performance and addressing issues that concern output.
• Building people skills and creating a friendly team spirit to ensure retention levels remain high.
• Using MS Office packages on a daily basis to record statistics and compiling reports.
• Providing regular inductions for new starters including a tour of the facility and covering health and safety processes.
• Dealing with supplier invoices and escalating where necessary.
• Managing absence and approving hours worked via the HR and Payroll system.
• Taking a lead in contributing to various company projects such as liaising with QA team to reduce errors and supporting with arranging yearly awards ceremony.

Warehouse Operative - Shop Direct - Oldham

(2006 - 2012)

• Packing return items for The Very Group.
• Crediting customer accounts
• Team worker

BA (Hons) - Business Administration & Management - University Campus Oldham (2006-09 - 2009-07)

AVCE - Business Studies - The Oldham College (2001-09 - 2006-07)

G.N.V.Q - Business Management - The Oldham College (2001-09 - 2006-07)

GCSE - General Qualifications - St Augustine High School, Oldham (1996-09 - 2001-07)