Amruta Kataria

I am an innovative and flexible individual who is ambitious and hardworking. I have excellent communication and customer service skills and the ability to work independently within a team. I can solve problems and can adapt to any working environment. I am currently seeking the opportunity to learn new skills and become a valued member of your team.

Tim Hortons, Canada – Customer Service.

Quiznos Sub, Canada – Customer Service 

• Answering customer queries face-to-face and over the phone 
• Taking customer orders ensuring they were correct
• Operating a till taking payments and giving out the correct change
• Handling complaints professionally or passing them to a manager Upselling on products
• Ensuring excellent customer service
• Adhering to food hygiene regulations 
• Upselling on products

BCA (bachelor’s in computer applications).

Advanced Programming in Microsoft Dot Net SQL Server 2000

Software Testing

Java Programming

MSc in Computing