Amy Burt

I am a compassionate, reliable, and highly motivated individual seeking to begin a rewarding career in the care industry. Although I do not have direct experience in a care setting, I bring strong transferable skills including excellent communication, empathy, patience, and a genuine desire to support others. I am quick to learn, able to follow procedures responsibly, and committed to delivering high-quality care.

Eager to undergo training and make a positive difference in the lives of those in need. My previous experience has been in retail and fast food environments and I have proved that I work well with members of the public and able to use my initiative to answer queries but maintain customer satisfaction in a professional manner.

Nursery Assistant - Kenleys Day Nursery Ltd - Plymouth

(2026-01)

Working within different rooms in the setting with flexibility to work with ages of children from 3 months to 4 years, with varying needs.

• Support with feeding babies who are bottle fed and also meal times with toddler and preschool children
• Nappy changing and support with toilet training for those that need it
• Encouraging independence of hygiene standards and teaching the need to wash hands
• Ensuring a safe, clean and tidy environment throughout the day
• Modelling behaviours and demonstrating positive relationships
• Supporting each child to work towards or achieve developmental milestones
• Working as part of a team supporting members of staff as well as being guided by them when needed
• Having an understanding of the need for safeguarding and ensuring that all procedures are followed to ensure the safety of both children and workers are met
• Completing all mandatory levels of training required
• Current DBS certificate

Retail Assistant - The Vape Escape - Plymouth, Devon

(2025-11 - 2026-01)

• Opening and closing the shop and running it independently throughout the day
• Responsible for cash and card payments and till management
• Cashing up at the end of the day and ensuring accountability for all transactions
• Following procedures for securing takings at the end of the day
• Stock management
• Excellent customer service skills and maintaining good relationships with regular customers
• Maintaining a clean and safe working environment

Crew member - Taco Bell - Plymouth

(2025-02 - 2025-11)

Working as part of a team in a busy kitchen area preparing and serving customers in a fast paced environment. The role also requires me to resolve queries quickly, whilst maintaining customer satisfaction.

• Preparation of multiple orders for home delivery within specific time scales
• Food preparation and maintaining hygiene standards
• Handling customer transactions and operating tills
• Providing excellent customer service - answering the phone and dealing with customer queries and complaints in a professional manner
• Cleaning and restocking as required

Burger King Crew Member - Burger King - Plymouth

(2024-08 - 2025-02)

I chose too leave Burger King due too wanting more hours, but while I work there I had too do a number off things these include:

• Food preparation
• Handling money
• Cleaning and maintaining appropriate hygiene standards
• High standard of customer care and service
• Offering a high level of flexibility to change roles when required
• I have demonstrated excellent communication skills within my role and effectively worked as part of a team
• When needed, I have supported other stores within the local area when they have required extra staff

Waitress - Farmyard Cafe - Plymouth

(2023-05 - 2023-08)

My role consisted of

• Washing dishes
• Serving customers with food and drinks orders
• Cleaning tables and surrounding areas to ensure H&S standards were met and that cleanliness was upheld

Hairdresser Assistant - Perfectly Polished - Plymouth

(2021-07 - 2022-03)

Role consisted of

• Cleaning and tidying
• Sweeping the floor
• Laundry - ensuring there were clean towels/ washing dirty towels
• Supplying clients with refreshments

GCSE - Hele's School (2019-09 - 2023-07)