Amy Duffy

Motivated and dedicated individual with a strong work ethic, honesty, reliability, and confidence. Demonstrates excellent teamwork skills, efficiency, adaptability, and initiative in diverse work environments. Quick learner who follows instructions diligently to meet deadlines and achieve targets.

Possesses exceptional communication, time management, and task prioritization abilities. Eager to enhance knowledge and skills, seeking a role where acquired skills can be utilized while contributing to the company and gaining new experiences.

Dog Grooming Assistant - K.D K9's Dog Grooming - Willenhall

(2023-06 - 2024-01)

• Set salon up turning on lights and switching all equipment on, ready for the day.
• Approach the dogs that come in softly, carry them into the bath usually asking for help if there's any available for dogs that don't like water.
• Dematting and detangling hair as required.
• Bathing, conditioning, and drying pets.
• Trimming pets' nails, and cleaning their ears.
• Grooming and styling pets according to pet owners' instructions or standard grooming styles.
• Accommodating special requests that pet owners may have.
• Identifying health issues in pets, such as ear infections, skin conditions, or tooth decay, and informing pet owners of these observations.
• Ensuring that all pets are safe during the grooming process.
• Routinely cleaning work areas.
• Recommending suitable products to pet owners.
• At the end of every shift, cleaning the salon up thoroughly, with disinfectant and a vacuum ready for next day.

Waitress - Mitchells & Butlers - West Bromwich, Sandwell

(2022-04 - 2023-05)

• Attending daily or regular meetings with managers to learn about menu changes and occasional menu specials.
• Waiting for the customers to place their orders and answering any questions about the menu items, ingredients, and the occasional menu specials.
• Writing down the customers' orders and passing them to the kitchen staff for preparation.
• Delivering food items and drinks to the tables, inquiring to see if the customers are satisfied and fetching additional courses if necessary.
• Preparing tables and setting up plates, cutlery, silverware and glasses.
• Preparing cheques for customers and processing payments through cash or credit card and returning any balances.

City & Guilds Level 2 - Animal Care - Animal Care Careers Programme (2021 - 2021)

City & Guilds Level 3 - Dog Grooming - Sandwell College (2018 - 2020)

City & Guilds Level 2 - Dog Grooming - Sandwell College (2018 - 2020)

Diploma Level 2 - Art & Design - Sandwell College (2018 - 2020)