Amy Harvey

My CV might not reflect my skills aswell as it should but I am a confident individual who can learn new skills very fast and is always told by previous employers how much I am a valued member of their team. I have done front of house in coffee shop and worked on the tills in supermarkets amoungst other roles which have all given me skills to communicate with customers in a professional manner.

Warehouse Partner - Waitrose Distribution Center - Aylesford

(2022-06 - 2026-05)

• Excedeed the target rate of 94% and above for Picking pallets, Marshalling cages to loading docks, Loading lorries and Receiving goods in all at a productive pace.
• Completed all training required to drive the electric pallet trucks, including another forklift course which was passed with 0 points.
• Work successfully in a group when receiving goods in and also on my own when loading Lorrie's ready for stores.

Deputy Manager - Must Have Ideas LTD - Snodland

(2019-08 - 2022-06)

• Achieved Team Leader after just 2 months service with a further promotion to Deputy Manager after 5 months.
• Recruited and trained driven, dedicated team members.
• Successfully motivated team of 30 to drive productivity increase
• Led warehouse improvement initiatives to advance operational efficiencies.
• Implement best practices.
• Supervised and motivated high-achieving dispatch teams, consistently delivering against revenue targets.
• Generated shipment invoices, prepared packages and set up courier deliveries for customers.
• Exceeded specific team goals by partnering with staff to share and
• Cultivated relationships with a range of couriers to drive beneficial business deals.

Deputy Manager - Aldi UK - Sittingbourne

(2014-09 - 2019-09)

• Achieved Deputy Manager in April 2017.
• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
• Planned and executed Special Buy merchandising plans to achieve eye catching displays and a result in 80% higher sales.
• Managed store inventory through hourly stock control procedures, placing prompt offsales refill to maximise sales opportunities.
• Trained 30+ staff members, leading by example to consistently elevate store standards.
• Performed various store operations including, price changes, safe holder, open and closing procedures.
• Led and motivated teams to deliver consistently excellent sales-floor service, continually meeting individual needs for first-class customer experiences.
• Increased production rate by using excellent time management and leadership skills throughout all tasks.
• Worked closely with management to train new team members, supporting optimal sales productivity.

Barista - Pausa Cafe - Dunelm, Maidstone

(2009-09 - 2014-09)

• Provided an outstanding in-store experience through positive and attentive customer service.
• Worked closely with management to train new team members, supporting optimal sales productivity.
• Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
• Used outstanding product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
• Carried out regular sales floor cleaning, maintaining impeccably high standards in store presentation and hygiene.
• Shelved and merchandised new products in visually appealing, organised displays for optimal customer engagement.
• Performed daily store opening and closing, readying sales floor for customers and ensuring stringent security measures.

Diploma - Horse Management - MidKent College

GCSEs - Including Maths And English - The Westlands School