Warehouse Partner - Waitrose Distribution Center - Aylesford
(2022-06 - 2026-05)
- Excedeed the target rate of 94% and above for Picking pallets, Marshalling cages to loading docks, Loading lorries and Receiving goods in all at a productive pace.
- Completed all training required to drive the electric pallet trucks, including another forklift course which was passed with 0 points.
- Work successfully in a group when receiving goods in and also on my own when loading Lorrie's ready for stores.
Deputy Manager - Must Have Ideas LTD - Snodland
(2019-08 - 2022-06)
- Achieved Team Leader after just 2 months service with a further promotion to Deputy Manager after 5 months.
- Recruited and trained driven, dedicated team members.
- Successfully motivated team of 30 to drive productivity increase
- Led warehouse improvement initiatives to advance operational efficiencies.
- Implement best practices.
- Supervised and motivated high-achieving dispatch teams, consistently delivering against revenue targets.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Exceeded specific team goals by partnering with staff to share and
- Cultivated relationships with a range of couriers to drive beneficial business deals.
Deputy Manager - Aldi UK - Sittingbourne
(2014-09 - 2019-09)
- Achieved Deputy Manager in April 2017.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Planned and executed Special Buy merchandising plans to achieve eye catching displays and a result in 80% higher sales.
- Managed store inventory through hourly stock control procedures, placing prompt offsales refill to maximise sales opportunities.
- Trained 30+ staff members, leading by example to consistently elevate store standards.
- Performed various store operations including, price changes, safe holder, open and closing procedures.
- Led and motivated teams to deliver consistently excellent sales-floor service, continually meeting individual needs for first-class customer experiences.
- Increased production rate by using excellent time management and leadership skills throughout all tasks.
- Worked closely with management to train new team members, supporting optimal sales productivity.
Barista - Pausa Cafe - Dunelm, Maidstone
(2009-09 - 2014-09)
- Provided an outstanding in-store experience through positive and attentive customer service.
- Worked closely with management to train new team members, supporting optimal sales productivity.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Used outstanding product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Carried out regular sales floor cleaning, maintaining impeccably high standards in store presentation and hygiene.
- Shelved and merchandised new products in visually appealing, organised displays for optimal customer engagement.
- Performed daily store opening and closing, readying sales floor for customers and ensuring stringent security measures.
