Amy Higgins

I am a reliable, capable and confident individual looking for part-time work. I have a vast range of experience having completed customer-facing, care, desk and warehouse roles. I am available to work day shifts and can be flexible when needed.

Nursery Worker - Honeypot Nursery - Liverpool

(2024-10)

• Observing, monitoring and recording children's development
• Planning and providing appropriate play activities based on the child's individual needs
• Supporting with feeding and changing
• Ensure environment is safe and clean in accordance with guidelines

Children's Support Worker - Alcedo Care - Liverpool

(2024-06)

• Supporting individuals with a range of needs including autism, ADHD and learning difficulties
• Providing emotional support and building trusted relationships
• Supporting with activities such as eating, dressing, hygiene and toileting
• Record keeping using company app

Carer/Personal Assistant - Private client - Liverpool

(2022-03 - 2023-12)

• Food preparation
• Administering medication
• Organising weekly meals and shopping
• General cleaning and organising

Maternity leave

(2021-11 - 2022-03)

Short career break to care for my son

Customer Support - Department for Work & Pensions via Serco - home-working

(2021-05 - 2021-11)

• Case handling
• Answering customer calls
• Using internal system to update customers on case progress

Warehouse Worker - Matalan - Liverpool

(2021-01 - 2021-05)

• Packaging and labelling Parcels
• Loading stock into wagons for delivery

Warehouse Worker - Evri - Warrington

(2020-11 - 2021-01)

Christmas temp

• Packaging and labelling Parcels
• Loading stock into wagons for delivery

Care Worker - Be Caring - Liverpool

(2019-11 - 2020-01)

• Food preparation
• Administering medication
• Organising weekly meals and shopping
• General cleaning and organising

Waitress - Shiraz BBQ Restaurant - Liverpool

(2019-08 - 2019-09)

6-week temp-contract

• Cash and card handling
• Greeting customers, assisting with reservations and using internal system
• Cleaning and setting tables
• Preparing drinks and general bar organisation
• Dealing with complaints in an efficient and empathetic manner
• Following all health, safety and hygiene rules

Level 2 - Hairdressing - City of Liverpool College (2024-09)

GCSEs - St John Bosco Arts College (2019 - 2019)