Amy Moore

I am a caring, patient, and hardworking individual with a strong passion for working with children and supporting their learning and development. I am currently in my second year of studying Primary Education with The Open University, which has developed my understanding of children's development, learning, inclusion, and the importance of creating a positive learning environment. I am committed to pursuing a career in primary teaching and am eager to gain further practical experience within an educational setting.

I am reliable, respectful, and approachable, with strong communication and teamwork skills. I enjoy helping others and taking pride in creating positive relationships with children and adults.

Retail assistant at Primark (2021-10 – Present)

• Providing friendly and professional customer service, responding to customers' questions, and helping them find suitable products.
• Working effectively as part of a busy team to ensure the store operates efficiently.
• Maintaining high standards of organization, cleanliness, and presentation across the shop floor.
• Replenishing stock and ensuring products are correctly displayed and easily accessible to customers.
• Operating the tills accurately and handling cash and card payments responsibly.
• Dealing with customer queries and resolving problems calmly and professionally.
• Working efficiently in a fast-paced environment while managing multiple tasks and prioritizing workload.
• Following company policies and procedures, including health and safety requirements.
• Communicating effectively with colleagues and supervisors to ensure tasks are completed to a high standard.
• Supporting new members of staff and working cooperatively with colleagues.
• Demonstrating reliability, punctuality, and strong work ethics.
• Adapting to different situations and remaining calm and professional when dealing with challenging customers or busy periods.

Experience With Children at Victoria primary (2021-09 – 2022-05)

• Supported teachers with the delivery of classroom activities and learning tasks.
• Worked with children individually and in small groups to support their learning and development.
• Helped pupils develop their confidence, communication, and social skills.
• Assisted children with reading, writing, mathematics, and other classroom activities.
• Built positive and respectful relationships with pupils, helping them feel safe and supported.
• Encouraged children to participate in activities and develop a positive attitude towards learning.
• Adapted support to meet the individual needs and abilities of different pupils.
• Assisted with preparing classroom resources and organizing learning activities.
• Supported teachers by maintaining a positive, inclusive, and engaging classroom environment.
• Observed and learned from experienced teachers to develop my understanding of effective teaching practices.
• Communicated appropriately with teachers and other members of the school staff.
• Followed school policies and procedures, including safeguarding, health and safety and confidentiality.
• Demonstrated patience, understanding, and professionalism when working with children.
• Gained practical experience of working within a primary school environment.

Primary Education – The Open University

Level 2 in childcare – Tresham college (2021 – 2022)

Level 3 in health and social care – Tresham college (2022 – 2024)

GCSE in Math's

GCSE in Science

GCSE in English - lit and language

GCSE in IT media

GCSE in Spanish

GCSE in History