Amy Sam

Retail Associate

Talent

London AreaMember since 10 June 2026

Excellent customer serviceStrong communication and interpersonal skillsCash handling and POS system operationSales support and upselling techniquesProduct knowledge and customer assistanceStock replenishment and inventory controlStrong teamwork and collaborationTime management and multitaskingProblem-solving and conflict resolutionArtifax system

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Excellent customer serviceStrong communication and interpersonal skillsCash handling and POS system operationSales support and upselling techniquesProduct knowledge and customer assistance

About

Motivated and customer-focused retail professional with experience in retail, hospitality, and customer service roles. Skilled at assisting customers, processing transactions, maintaining shop floor presentation, and working effectively in fast-paced environments. Experienced in delivering excellent service, resolving customer queries, and supporting team members to achieve store targets. Reliable, friendly, and committed to creating positive shopping experiences.

Experience

Retail Associate - Currys PC World

Delivered high-quality customer service in a busy retail environment.
Handled cash transactions and supported store administrative duties.
Resolved customer issues effectively and professionally.
Worked collaboratively with team members to achieve store goals.
Maintained store presentation through stock replenishment.

Waitress - Tai Tip Mein

Excellent customer service and guest relations
Accurate order taking and POS system use
Ability to work efficiently in fast-paced environments
Strong teamwork and communication skills
Cash handling and payment processing
Maintaining high hygiene and food safety standards

Operations & Resourcing Assistant - Transport For London (London Transport Museum) - TFL/LTM - London

Supported daily operations of the contact centre and reception team.
Managed bookings and ticketing through the Artifax system.
Handled customer enquiries via phone and email, providing prompt resolutions.
Assisted in promoting and selling museum events, workshops and general admissions.
Maintained accurate CRM and ticketing records.
Coordinated couriers, taxis, post and deliveries.
Provided administrative support to internal teams and stakeholders.

Business Administrator Apprentice - Royal Borough Of Greenwich (Local Council)

Completed a Business Administration apprenticeship supporting council departments.
Processed Freedom of Information (FOI) and Environmental Information Requests (EIR).
Maintained reports, spreadsheets and digital records with accurate data entry.
Communicated with internal and external stakeholders to gather information.
Supported information governance and complaints services.
Assisted in organising meetings and events.

Volunteer - Community Centre - South East London

Assisted with community events, serving meals to residents and supporting local initiatives. During the Covid-19 pandemic, helped distribute thousands of protein bars to essential workers across South East London.