Anastasija Postnikova

Delivered exceptional guest experiences by providing personalised service and engaging with international guests, achieving excellent confidence and communication skills.
Demonstrated excellent composure and maintained a positive attitude even during peak season, effectively managing pressure and ensuring a seamless customer experience. Gaining time management skills, the ability to thrive under pressure in a fast paced environment, and excellent attention to detail.

Retail assistant - VPZ:

Declined the manager’s position to accept an international opportunity, demonstrating career-focused decision making and ambition
Took on extra shifts, traveled to different cities to cover for a short period and to train new starters, demonstrating dedication to the job. Gaining teamwork skills, confidence to work with new customers and new environments, being the person that the company can rely on
Consistently surpassed sales targets by 20% through leveraging strong product knowledge to identify potential upsells. This approach not only enhanced overall sales but also led to an increase in transaction value by developing customised sales strategies that catered to customer needs.
Facilitated strategic meetings with regional managers by analysing store data in Excel, leading to actionable insights that improved sales targets by 15% to 20%.
Weekly stock counts, stock returns, entering correct data to submit any discrepancies, processing damaged stock or mis-selling of products. Indicating attention to detail making sure the correct data amount was calculated so the store data was accurate to the system data.

Picker packer - Deichman

Took on extra hours and extra shifts during busy periods to meet tight shipping deadlines, demonstrating reliability, time management, successfully reaching daily targets and KPI’s.
Prepared orders by processing requests, pulled materials from the warehouse, packed boxes and prepared shipments. Gaining teamwork skills, the ability to thrive in a fast paced environment, using a handheld scanner and standard warehouse duties.
Order accuracy, making sure that each box was put on the correct pallet for delivery, wrapped the pallet and labeled, using the pump truck to move onto the correct bay for delivery. Gaining time management skills, and meeting the quotas for the order filled per hour.

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